B2B Facility Solutions Manager — Grow Accounts & Operations

City Wide Maintenance; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading facility management company is seeking a Facility Solutions Manager in Burnaby, responsible for managing client relationships and ensuring high satisfaction levels. The ideal candidate has B2B account management experience, strong negotiation skills, and a detail-oriented approach. This position offers $25 per hour plus a $300 monthly car allowance, with opportunities for professional growth in a fast-growing company.

Benefits

Car allowance

Ongoing training

Qualifications

• 2+ years outside B2B account management experience, preferably in building maintenance.
• Track record of success in client retention roles with measurable goals.
• Positive personality with strong relationship-building skills.

Responsibilities

• Manage all aspects of assigned client relationships.
• Formulate and manage an effective service strategy for each client.
• Negotiate and enter into agreements for additional services.

Skills

B2B account management

Customer relationship building

Negotiation skills

Detail-oriented

Planning and organizational skills

Verbal and written communication

Proficiency in Microsoft Office

Smartphone and laptop usage

Problem-solving skills

Technical skills in maintenance

Tools

CRM database

Job description

A leading facility management company is seeking a Facility Solutions Manager in Burnaby, responsible for managing client relationships and ensuring high satisfaction levels. The ideal candidate has B2B account management experience, strong negotiation skills, and a detail-oriented approach. This position offers $25 per hour plus a $300 monthly car allowance, with opportunities for professional growth in a fast-growing company.