Automotive Service Advisor — Growth, Training & Benefits

FOUNTAIN TIRE LTD; Sidney; Hybrid; CAD 30,000 - 41,000; Full time

Benefits offered by this job

Benefits package

RRSP matching

Advancement opportunities

Employee discounts

Training program

Job summary

Fountain Tire Sidney is seeking a friendly Service Advisor to join our team. You will create work orders, quote services, and coordinate with technicians to ensure smooth bookings and accurate customer communication.

We offer competitive wages ($22–$30/hour), comprehensive health, dental, and vision benefits including RRSP matching, regular Tuesday–Saturday day shifts, and strong opportunities for training and advancement within a supportive team and customer-focused environment.

Qualifications

• Experience in the automotive or tire industry is preferred; training provided.
• Strong listening skills and ability to identify customer needs.
• Knowledge of tires, wheels and mechanical services is a plus.
• Must have a valid driver’s license and provide a driving record.
• Excellent customer service attitude and teamwork.
• Willingness to learn and grow within the company.

Responsibilities

• Create work orders and arrange bookings and communicate them to technicians.
• Provide service quotes and obtain customer authorization for work; finalize sales and follow up.
• Proactive calls to customers to gauge satisfaction with service.
• Recommend tire services and related maintenance to customers.
• Ensure accurate billing and data entry in the computer system.
• Keep showroom promotional material updated.
• Participate in safety initiatives and learning modules.
• Assist in inventory management and annual counts.

Skills

Customer service

Communication

Team player

Attention to detail

Job description

Fountain Tire Sidney is seeking a friendly Service Advisor to join our team. You will create work orders, quote services, and coordinate with technicians to ensure smooth bookings and accurate customer communication.

We offer competitive wages ($22–$30/hour), comprehensive health, dental, and vision benefits including RRSP matching, regular Tuesday–Saturday day shifts, and strong opportunities for training and advancement within a supportive team and customer-focused environment.