Automotive Sales Manager | Lead, Coach & Drive Growth

Dilawri Group of Companies; Vancouver; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Wellness & assistance programs

Employee social events

Job summary

DILAWRI GROUP OF COMPANIES is seeking a results-driven Sales Manager for Mercedes-Benz Boundary in Vancouver to oversee the New and Used Sales Departments. You will plan, organize, and manage sales operations, ensure targets are met, and maintain high dealership standards in a commission-based role.

Lead training initiatives, uphold processes, and collaborate with Sales, Service, Parts, and Business Office to drive customer satisfaction and strong results across the department.

Qualifications

• Proven automotive sales management experience.
• Strong understanding of dealership operations, sales processes, and inventory planning.
• Proficiency with CRM systems and sales tracking tools.
• Ability to evaluate sales performance and create effective development plans.
• Strong leadership and team-building skills.
• Excellent communication, coaching, and interpersonal abilities.
• Strong organizational and time-management skills.
• Ability to enforce policies, maintain accountability, and uphold high standards.
• Strong problem-solving skills with a customer-focused mindset.
• Ability to collaborate effectively across multiple dealership departments.

Responsibilities

• Establish long- and short-range goals for assigned sales staff.
• Guide salespeople in setting and achieving individual objectives.
• Recommend optimal new vehicle inventory based on sales rate and stock levels.
• Set gross profit and sales objectives and monitor weekly performance.
• Assist with forecasting, budgeting, and expense management for the New/Used Car Department.
• Communicate and enforce dealership policies and procedures.
• Conduct daily one-on-one meetings and assist sales staff with customers.
• Ensure sales staff plan daily activities using CRM (calls, emails, appointments).
• Hire, train, motivate, and manage performance of all new/used vehicle sales employees.
• Evaluate monthly sales performance and complete quarterly reviews.

Skills

CRM systems

Sales management

Leadership

Inventory planning

Communication

Tools

CRM software

Job description

DILAWRI GROUP OF COMPANIES is seeking a results-driven Sales Manager for Mercedes-Benz Boundary in Vancouver to oversee the New and Used Sales Departments. You will plan, organize, and manage sales operations, ensure targets are met, and maintain high dealership standards in a commission-based role.

Lead training initiatives, uphold processes, and collaborate with Sales, Service, Parts, and Business Office to drive customer satisfaction and strong results across the department.