Account Managers Mercedes-Benz Boundary Vancouver, BC

Dilawri Group of Companies; Burnaby; Hybrid; CAD 60,000 - 95,000; Full time

Benefits offered by this job

Vehicle discount

Coaching & training

Wellness programs

Social events

Job summary

Dilawri Group of Companies, through Mercedes-Benz Boundary, invites you to join a dynamic sales team as an Account Manager. Reporting to the Vans Sales Manager, you will cultivate customer relationships, promote vehicle sales, and contribute to department performance.

This commission-based role emphasizes exceptional guest experience, product knowledge, and teamwork. A valid BC driver's license and legal right to work in Canada are required.

Qualifications

• Strong customer service and verbal/written communication skills.
• Proven ability to negotiate, make decisions, and close sales.
• Ability to build and maintain positive customer relationships.
• High initiative with a proactive attitude.
• Strong organizational and procedural skills; able to meet deadlines.
• Quick adaptability to new processes and industry developments.

Responsibilities

• Follow up on sales leads to maximize opportunities.
• Meet and exceed sales targets for individuals and department.
• Promote new business through prospecting and referrals.
• Deliver superior customer experience by understanding client needs.
• Maintain strong product knowledge and participate in product training.
• Set monthly sales and productivity goals and plan to achieve them.
• Build rapport with customers to support long-term relationships.
• Demonstrate negotiation skills to support successful sales outcomes.
• Accurately maintain customer and sales records in computerized systems.
• Collaborate with team to ensure strong dealership performance.

Skills

Customer service

Negotiation

Relationship building

Initiative

Organizational skills

Adaptability

MS Office

Education

High school diploma

Tools

MS Office

Job description

If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.Through theDilawri Foundation , weare also committed to making a meaningful impact in the communities weserve.

Discover how you can build your career withDilawri

Position Overview

Mercedes-Benz Boundary is seeking a Account Managerstojoin our dynamic sales team. Reporting to the Vans Sales Manager this role plays akey part in driving dealership growth by cultivating customer relationships,promoting vehicle sales, and contributing to departmental performance goals.The Account Managers will represent Dilawri’s commitment to exceptional guestexperience, product expertise, and a collaborative team culture.

This is a Commission Based position.

Primary Duties and Responsibilities

Follow up on all sales leads from varioussources to maximize opportunity.

Meet and exceed individual and departmentalsales targets.

Promote new business opportunities throughprospecting and referral networks.

Deliver a superior customer experience byunderstanding client needs and ensuring high satisfaction.

Maintain strong product knowledge for allvehicle models; participate in available product training.

Set monthly sales and productivity goals anddevelop plans to achieve them.

Build and maintain rapport with customers tosupport long-term relationships.

Demonstrate effective negotiation skills tosupport successful sales outcomes.

Accurately maintain customer and sales recordsusing computerized systems.

Adapt quickly to sales processes and marketchanges within the automotive industry.

Follow through on leads and ensure timelyclosing of sales.

Collaborate effectively with team members toensure strong overall dealership performance.

Uphold high levels of professionalism, workethic, punctuality, and reliability.

Qualifications Required

Strong customer service skills with excellentverbal and written communication.

Proven ability to negotiate, make sounddecisions, and close sales effectively.

Ability to build and maintain positive customerrelationships.

High level of initiative with a self‑starter,outgoing, and positive attitude.

Strong organizational and procedural skills;ability to meet deadlines.

Quick adaptability to new processes and industrydevelopments.

Competent computer skills, including Internetapplications and MS Office.

Vehicle product knowledge is an asset;manufacturer training is provided.

Previous automotive sales experience is anasset.

Valid British Columbia Driver’s License and acurrent ICBC Driver’s Abstract.

Legally entitled to work in Canada.

About Dilawri

In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program
• Job-specificcoaching & training programs
• Employeewellness & assistance programs
• Employeesocial events

Build your career with a team thatis driven byexcellence,integrityand innovation.