Automotive Product Specialist — Technical Support & Training

Insight Global; Barrie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking an Automotive Product Specialist in Barrie, ON. This full-time role focuses on providing technical support and consultation for automotive customers, addressing product-related inquiries, and ensuring high-quality service. The ideal candidate should have over 5 years of experience in the automotive industry, strong communication skills, and the ability to work independently. A technical understanding of automotive systems is essential, while proficiency in tools like Excel is a plus. Some travel may be required.

Qualifications

• 5+ years of experience in the automotive industry, preferably in a technical customer service role.
• Ability to travel to the United States (up to 20%).
• Experience answering technical and warranty-related questions.

Responsibilities

• Serve as a primary technical point of contact for customers.
• Provide technical support related to automotive products.
• Research and troubleshoot complex product issues.

Skills

Technical customer service

Mechanical understanding of automotive systems

Excellent verbal communication

Problem-solving abilities

Attention to detail

Proficiency with Excel

Education

Post-secondary education in a technical or automotive-related field

Tools

AutoCAD

Job description

A leading consulting firm is seeking an Automotive Product Specialist in Barrie, ON. This full-time role focuses on providing technical support and consultation for automotive customers, addressing product-related inquiries, and ensuring high-quality service. The ideal candidate should have over 5 years of experience in the automotive industry, strong communication skills, and the ability to work independently. A technical understanding of automotive systems is essential, while proficiency in tools like Excel is a plus. Some travel may be required.