Auto Service Advisor — Customer-Centric & Growth Opportunities

CanadaOne Auto Group Inc.; Southwestern Ontario; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefit programs & competitive**

Employee and Family Assistance Program

Collaborative work environment & group

Commitment to an exceptional employee 

Job summary

Forbes GM is seeking a Service Advisor to join our team of customer focused professionals. The Service Advisor will act as a liaison between customers and technicians, recommend required service and repairs, handle scheduled maintenance requests, and help sell additional services when appropriate.

The role ensures the vehicle is fixed right the first time by accurately documenting concerns and reviewing the work order with customers at delivery.

Qualifications

• Valid driver's license.
• Experience in the automotive industry preferred.

Responsibilities

• Serve as liaison between customers and technicians to ensure timely, friendly service.
• Recommend required service and repairs and handle scheduled maintenance requests.
• Document customer concerns on repair orders and review orders with customers at delivery.
• Assist with selling additional services where appropriate to meet vehicle needs and company targets.

Job description

Forbes GM is seeking a Service Advisor to join our team of customer focused professionals. The Service Advisor will act as a liaison between customers and technicians, recommend required service and repairs, handle scheduled maintenance requests, and help sell additional services when appropriate.

The role ensures the vehicle is fixed right the first time by accurately documenting concerns and reviewing the work order with customers at delivery.