Audi Warranty Administrator

Walter's Auto Sales; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

An automotive dealership in Riverside, CA, is seeking a detail-oriented Warranty Administrator. This position involves managing all warranty claims according to policies, ensuring compliance and accuracy. The ideal candidate will have previous experience in warranty administration, excellent organizational skills, and proficiency with dealership management software. Benefits include health insurance and paid time off, with a salary range of $27-$35 per hour, based on experience.

Benefits

Health, dental, and vision insurance

Paid time off and holidays

Ongoing training and professional development

Qualifications

• Previous experience in automotive warranty administration preferred.
• Strong knowledge of dealership service operations and warranty guidelines.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process and submit warranty claims according to policies.
• Verify repair orders and compliance with warranty guidelines.
• Assist in training staff on warranty documentation.

Skills

Attention to detail

Organizational skills

Communication skills

Tools

Dealership management software (CDK or similar)

Job description

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Current job opportunities are posted here as they become available.

Location: Riverside, CA
Salary Range: $27.00 – $35.00 per hour, depending on experience

Position Summary

Walter’s Audi Riverside is seeking a detail-oriented and organized Warranty Administrator to join our team. This role is responsible for overseeing and processing all warranty claims according to manufacturer and dealership policies, ensuring timely submission, compliance, and accurate reimbursement. The Warranty Administrator works closely with Service Advisors, Technicians, and Management to support smooth operations and maintain excellent manufacturer relations.

Key Responsibilities

Process, review, and submit warranty claims to Audi in accordance with factory and dealership policies.

Verify accuracy of repair orders, technician notes, parts usage, and labor times.

Ensure compliance with warranty guidelines and audit requirements.

Track warranty claim approvals, denials, and resubmissions; follow up as needed.

Maintain organized records of all warranty transactions for internal and manufacturer audits.

Work closely with Service Advisors and Technicians to ensure proper documentation.

Assist in training Service staff on proper warranty documentation and procedures.

Generate and review warranty reports to identify trends, discrepancies, or process improvements.

Support the Service Department with administrative tasks as assigned.

Qualifications

Previous experience in automotive warranty administration preferred (Audi or other luxury brand experience a plus).

Strong knowledge of dealership service operations, repair orders, and manufacturer warranty guidelines.

Excellent attention to detail and organizational skills.

Proficiency with dealership management software (CDK, or similar).

Strong communication skills, both written and verbal.

Ability to work independently while managing multiple priorities in a fast-paced environment.

• Health, dental, and vision insurance
• Paid time off and holidays
• Ongoing training and professional development

Salary Range: $27-$35 per hour, depending on experience