Associé au service client à distance - Bilingue - 24 $/ heure

Teladoc Health; Mississauga; On-site; CAD 29,000 - 33,000; Full time

Job summary

Teladoc Health is seeking an energetic outbound call specialist to join the Desjardins Agent Team Member in Oakville, ON. This full-time, permanent role focuses on calling warm leads, scheduling appointments, and guiding clients through product options with a customer-first approach.

You will develop leads, meet marketing goals with the agent, and provide prompt, accurate service while maintaining compliance with licensing expectations (Property & Casualty license preferred or obtainable).

Qualifications

• Sales experience in relevant roles.
• Proven track record of meeting sales goals.
• Excellent interpersonal and communication skills.
• Proactive problem-solving abilities.
• Dedicated to customer service.
• Ability to multi-task and present to potential customers.
• Property & Casualty license preferred or obtainable.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service.
• Work with the agent to establish and meet marketing goals.
• Complete various projects in conjunction with Agency relationship manager.
• Call warm leads to determine next steps for quoting.

Skills

Sales experience

Interpersonal skills

Communication skills

Problem solving

Customer service

Multi-tasking

Presentation skills

Property & Casualty license

Job description

Outbound call Specialist - Desjardins Agent Team Member

Location: Oakville, ON
Type: Full Time, Permanent

Salary: CA$21.75 hourly

A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Agency outbound call specialist - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service.
• Work with the agent to establish and meet marketing goals.
• Complete various projects in conjunction with Agency relationship manager.
• Call warm leads to determine next steps for quoting.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Proactive in problem-solving
• Dedicated to customer service
• Ability to multi-taskAbility to make presentations to potential customers
• Property & Casualty license (preferred/must be able to obtain)

Cover letter required with application.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.