Administrative Specialist

Andrew Schwalm - Desjardins Insurance Agent; Brantford; On-site; CAD 42,000 - 56,000; Full time

Job summary

Desjardins Insurance Office (Andrew Schwalm, Agent) in Brantford, ON is seeking an Administrative Specialist to deliver exceptional customer service and support the agent's growth strategy. This full-time role emphasizes value-based conversations, insurance knowledge, and a proactive, energetic approach.

The candidate will develop leads, arrange appointments, and help meet marketing goals while maintaining high customer satisfaction in a fast-paced environment. Canva skills are a plus.

Qualifications

• Proven track record of meeting sales goals or quotas preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Dedicated to customer service and proactive problem solving.

Responsibilities

• Provide prompt, accurate, and friendly customer service for inquiries about insurance, coverages, changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products/services.
• Work with the agent to establish and meet marketing goals.

Skills

Interpersonal skills

Sales experience

Multitasking

Presentation skills

Education

High school diploma or equivalent

Tools

Canva

Job description

Administrative Specialist- Desjardins Insurance Office (Andrew Schwalm, Agent)

Location: Brantford, ON
Job Types: Full Time

Position Overview:
A successfulDesjardins Agent is seeking a qualified professional to join their winning team for the role ofAdministrative Specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for afun career with excellent income and growth potential.

Responsibilities:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claimsubmissionsand billing clarification.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


• Work with the agent to establish and meet marketing goals.

Requirements:

• Successful track record of meeting sales goals/quotas preferred


• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• Proactive inproblem-solving


• Dedicated to customer service


• Ability to multi-task


• Ability to make presentations to potential customers


• Ability to create Social Media Content an Asset (ex. Canva)


• Sales Experience an Asset

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.