Associate

0000050599 RBC Dominion Securities Inc.; Sault Ste. Marie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading investment firm in Sault Ste. Marie is seeking an Associate to join their team. The role involves maintaining client accounts, executing trades, and ensuring compliance with regulatory requirements. The ideal candidate will have strong customer service skills, familiarity with business applications, and a commitment to client satisfaction. This position offers a competitive salary, comprehensive benefits, and opportunities for career development within a progressive team environment.

Benefits

Comprehensive Total Rewards Program

Development coaching from leaders

Dynamic team environment

Flexible benefits and competitive compensation

Qualifications

• Strong skills in technology, particularly in Microsoft Office Suite.
• High quality time management, organization skills, and exceptional communication.
• Must have or work towards CSC and CPH.

Responsibilities

• Maintain client accounts and manage trades and cash raises.
• Respond to client inquiries in a timely and professional manner.
• Collaborate with internal departments to resolve client issues.

Skills

Customer Service

Data Entry

Time Management

Communication Skills

Education

Canadian Securities Course (CSC)

Conduct and Practices Handbook Course (CPH)

Tools

Microsoft Office Suite

Job description

Job Description

What is the opportunity? RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.The Comeault Dwyer Advisory Group of RBC Dominion Securities in Sault Ste. Marie, ON is looking for a resourceful, efficient and collaborative individual to join our Team as an Associate.By providing ongoing, exceptional service and support to our clients, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable Team member, you will play a key role in both general practice administration and maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with the Investment Advisors in managing client portfolios and wealth management planning opportunities.

What will you do?

• Maintain existing client accounts from an account maintenance perspective, including but not limited to management of models, execution of trades, all position rebalancing functions to contracted levels, cash raises, and sending EFTs.
• Follow up on client trades to ensure proper settlement and delivery.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Ad hoc analysis on products and / or accounts as directed by the Advisor Team.
• Cross train on numerous office administration functions from account opening to meeting preparation to effectively managing incoming communications from clients, Advisors and other internal and external partners.
• Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.

What do you need to succeed? Must-have

Either have or work towards the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH).

Strong skills working with business applications / technology, including Microsoft Office Suite with experience and comfort with both Microsoft Excel and basic numeracy skills.

High quality time management and organization skills.

Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients.

Exceptional verbal and written communication skills.

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures.

Experience in the securities industry is an asset.

What’s in it for you? We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from :

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

An opportunity to make a difference and have a lasting impact on the lives of others

Work in a dynamic, collaborative, progressive, and high-performing team

The chance to work in a dynamic, collaborative, progressive, and high-performing team

Job Skills Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software Additional Job Details

Address :

432 GREAT NORTHERN RD : SAULT STE. MARIE

City : Sault Ste. Marie

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : WEALTH MANAGEMENT

Job Type : Regular

Pay Type : Salaried

Posted Date : 2025-10-31

Application Deadline :

2025-11-30 Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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