Assistant Store Manager — Leadership, Training & Perks

Dollarama; Newmarket; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation package

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama in Newmarket, Ontario is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and ensure customer satisfaction. You will act as Manager on Duty in the Store Manager’s absence, lead staff, and uphold merchandising standards.

The role requires at least two years of retail and supervisory experience, plus strong leadership and communication skills. Open availability across days, evenings, and weekends is expected.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Retail leadership

Staff supervision

Customer service

Communication

Decision making

Multitasking

Open availability

Job description

Dollarama in Newmarket, Ontario is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and ensure customer satisfaction. You will act as Manager on Duty in the Store Manager’s absence, lead staff, and uphold merchandising standards.

The role requires at least two years of retail and supervisory experience, plus strong leadership and communication skills. Open availability across days, evenings, and weekends is expected.