Assistant Store Manager: Lead Operations & Merchandising

Dollarama; Windsor; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama in Windsor, Ontario is seeking an Assistant Store Manager to support the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. This role acts as Manager on Duty in the Store Manager's absence.

The position requires a minimum of two years of retail experience with at least two years in a supervisory role, and offers open availability including day, evening, and weekend shifts.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Customer service

Communication

Decision making

Multitasking

Job description

Dollarama in Windsor, Ontario is seeking an Assistant Store Manager to support the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. This role acts as Manager on Duty in the Store Manager's absence.

The position requires a minimum of two years of retail experience with at least two years in a supervisory role, and offers open availability including day, evening, and weekend shifts.