Assistant Store Manager (CAG1 Hillside Center)

Ashaphak Wood Works; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

Hillside Center in Victoria, BC seeks an Assistant Store Manager (ASM) to lead daily retail operations. You will coach staff, drive sales, manage inventory and uphold customer service standards in a fast-paced beauty-focused environment.

The ideal candidate has retail management experience, strong communication skills, and a track record of hitting sales targets while maintaining store standards and safety protocols. This full-time role offers growth opportunities and a collaborative team.

Qualifications

• Minimum 1 years of experience Retail Management experience.
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada.
• Experience managing team in Retail Setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor all associates to optimal potential.
• Monitor performance of team and train employees and provides coaching to improve performance.
• Manage goods/inventory and ensure operations is run smoothly.
• Actively seeks and sources for strong candidates.
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets.
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied.
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees.
• Protects employees and customers by providing a safe and clean store environment.
• Ensure sales goals are met along with other important aspects.
• Analyze and compare data for effective merchandising.

Skills

Customer service

Beauty/cosmetics sales

Leadership experience

Communication skills

Business acumen

Brand knowledge

Organized

Self-motivated

Team leadership

Sales target focus

Creativity

Interpersonal skills

Job description

Job Description

We are currently hiring for an Assistant Store Manager (ASM) position at Hillside Center.

Address: 1644 Hillside Ave #21, Victoria, BC V8T 2C5

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provides coaching to improve performance
• Manage goods/inventory and ensure operations is run smoothly
• Actively seeks and sources for strong candidates
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
• Protects employees and customers by providing a safe and clean store environment
• Ensure sales goals are met along with other important aspects
• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 1 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills
• Qualifications & Skills
• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
• Prior leadership or supervisory experience
• Strong communication, interpersonal and coaching skills
• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets
• Knowledge of beauty brands, market trends, product categories
• Organized, results-oriented and able to work in a fast-paced retail environment
• Self driven and motivated
• Able to lead and direct team with clear communication
• Empathy and ability to motivate sales team to meet sales goals
• Ability to meet objectives and sales target
• Innovative and creative with the ability to think outside the box and attract customers
• Excellent communications and interpersonal skills