Assistant Store Manager (CAJ3 Outlet Collection Winnipeg)

Miniso Canada; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

MINISO Canada is hiring an Assistant Store Manager for Outlet Collection Winnipeg. You will lead, train and mentor associates, manage inventory, and ensure smooth operations to deliver exceptional customer service.

The role requires retail management experience (1+ year), familiarity with beauty/cosmetics, strong communication, and a results-driven mindset in a fast-paced environment.

Qualifications

• Minimum 1 year of retail management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Experience managing a team in a retail setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor all associates to optimal potential.
• Monitor performance of team and provide coaching to improve performance.
• Manage goods/inventory and ensure operations run smoothly.
• Actively seeks and sources for strong candidates.
• Focus on KPIs, sales goals and labour cost with action plans to achieve targets.
• Address customer queries and complaints proactively to ensure satisfaction.
• Motivate team to increase sales and meet targets while maintaining efficiency.
• Maintain a safe and clean store environment.
• Ensure sales goals and other critical metrics are met.
• Analyze and compare data for effective merchandising.

Skills

Exceptional customer service

Beauty/cosmetics retail

Leadership / supervisory

Communication / coaching

Business acumen / budgeting

Market knowledge (beauty brands)

Organization / pace of retail

Motivation / self-driven

Team leadership / directing

Empathy / motivation of sales team

Sales target achievement

Creativity / outside-the-box thinking

Interpersonal skills

Education

No formal degree specified

Tools

Retail software / POS systems

Job description

Job Description

We are currently hiring for an Assistant Store Manager (ASM) position at Outlet Collection Winnipeg.

Address: 555 Sterling Lyon Pkwy, Winnipeg, MB R3P 1J9

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential

• Monitor performance of team and train employees and provides coaching to improve performance

• Manage goods/inventory and ensure operations is run smoothly

• Actively seeks and sources for strong candidates

• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets

• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied

• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees

• Protects employees and customers by providing a safe and clean store environment

• Ensure sales goals are met along with other important aspects

• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 1 years of experience Retail Management experience

• Experience in small convenience/retail/ grocery stores similar to MINISO Canada

• Experience managing team in Retail Setting

• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills

• Qualifications & Skills

• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets

• Prior leadership or supervisory experience

• Strong communication, interpersonal and coaching skills

• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets

• Knowledge of beauty brands, market trends, product categories

• Organized, results-oriented and able to work in a fast-paced retail environment

• Self driven and motivated

• Able to lead and direct team with clear communication

• Empathy and ability to motivate sales team to meet sales goals

• Ability to meet objectives and sales target

• Innovative and creative with the ability to think outside the box and attract customers

• Excellent communications and interpersonal skills