Retail Assistant Store Manager - Lead, Coach & Drive Sales

Ashaphak Wood Works; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

Hillside Center in Victoria, BC seeks an Assistant Store Manager (ASM) to lead daily retail operations. You will coach staff, drive sales, manage inventory and uphold customer service standards in a fast-paced beauty-focused environment.

The ideal candidate has retail management experience, strong communication skills, and a track record of hitting sales targets while maintaining store standards and safety protocols. This full-time role offers growth opportunities and a collaborative team.

Qualifications

• Minimum 1 years of experience Retail Management experience.
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada.
• Experience managing team in Retail Setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor all associates to optimal potential.
• Monitor performance of team and train employees and provides coaching to improve performance.
• Manage goods/inventory and ensure operations is run smoothly.
• Actively seeks and sources for strong candidates.
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets.
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied.
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees.
• Protects employees and customers by providing a safe and clean store environment.
• Ensure sales goals are met along with other important aspects.
• Analyze and compare data for effective merchandising.

Skills

Customer service

Beauty/cosmetics sales

Leadership experience

Communication skills

Business acumen

Brand knowledge

Organized

Self-motivated

Team leadership

Sales target focus

Creativity

Interpersonal skills

Job description

Hillside Center in Victoria, BC seeks an Assistant Store Manager (ASM) to lead daily retail operations. You will coach staff, drive sales, manage inventory and uphold customer service standards in a fast-paced beauty-focused environment.

The ideal candidate has retail management experience, strong communication skills, and a track record of hitting sales targets while maintaining store standards and safety protocols. This full-time role offers growth opportunities and a collaborative team.