Store Manager (CAD9 Mic Mac Mall)

Miniso; Dartmouth; On-site; CAD 55,000 - 75,000; Full time

Job summary

MINISO is expanding in Nova Scotia and recruiting a Store Manager for Mic Mac Mall in Dartmouth. You will lead and mentor store associates, drive sales, manage inventory and ensure smooth daily operations in a fast-paced retail environment.

The role focuses on achieving KPIs, delivering excellent customer service, and building a high-performing team in a beauty/cosmetics retail setting. Qualified candidates must be eligible to work in Canada.

Qualifications

• Minimum 2 years of retail management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Experience managing team in retail setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor all associates to optimal potential.
• Monitor performance of team and provide coaching to improve performance.
• Manage goods/inventory and ensure smooth operations.
• Actively seek and source strong candidates.
• Focus on KPIs, sales goals and labour cost; develop action plans to hit targets.
• Address customer queries and complaints proactively and ensure satisfaction.
• Motivate team to increase sales and retention.
• Maintain a safe and clean store environment.
• Ensure sales goals and other priorities are met.
• Analyze data for effective merchandising.

Skills

Customer service

Retail leadership

Communication skills

Budgeting

Sales targets

Team coaching

Merchandising

Job description

Job Description

MINISO is expanding in Nova Scotia and we are looking for energized, motivated and driven individuals to join our team.

We are currently hiring for a Store Manager position at Mic Mac Mall.

Store Location: 21 Micmac Blvd, Dartmouth, NS B3A 4N3

Store Manager Responsibilities

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provides coaching to improve performance
• Manage goods/inventory and ensure operations is run smoothly
• Actively seeks and sources for strong candidates
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
• Protects employees and customers by providing a safe and clean store environment
• Ensure sales goals are met along with other important aspects
• Analyze and compare data for effective merchandising

Store Manager Qualifications

• Minimum 2 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada

Skills & Experience Required

• Exceptional customer service skills
• Qualifications & Skills
• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
• Prior leadership or supervisory experience
• Strong communication, interpersonal and coaching skills
• Good business acumen: comfortable analysing numbers, making decisions, managing budgets
• Knowledge of beauty brands, market trends, product categories
• Organized, results-oriented and able to work in a fast-paced retail environment
• Self driven and motivated
• Able to lead and direct team with clear communication
• Empathy and ability to motivate sales team to meet sales goals
• Ability to meet objectives and sales target
• Innovative and creative with the ability to think outside the box and attract customers
• Excellent communications and interpersonal skills