Store Manager (CAC3 Stone Road)

Miniso; Guelph; On-site; CAD 42,000 - 45,000; Full time

Job summary

MINISO Canada is hiring a Store Manager for Stone Road Mall in Guelph, Ontario. This role will lead store operations, mentor associates, and drive a strong customer service culture while upholding MINISO standards.

You will manage inventory, analyze sales data, recruit capable staff, and ensure targets are met. The salary range shown is CAD 42,000–45,000 per year, reflecting a leadership position in a fast-paced retail environment.

Qualifications

• Minimum 2 years of Retail Management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Experience managing team in Retail Setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor all associates to optimal potential.
• Monitor performance of team and provide coaching to improve performance.
• Manage goods/inventory and ensure operations run smoothly.
• Actively seeks and sources strong candidates.
• Focus on KPIs, sales goals and labour cost with action plans.
• Address customer queries and complaints promptly to ensure satisfaction.
• Motivate team to increase sales and maintain retention.
• Ensure a safe, clean store environment for employees and customers.
• Meet sales goals and analyze merchandising data.

Skills

Exceptional customer service

Retail management

Leadership

Communication

Business acumen

Beauty brand knowledge

Organized

Team motivation

Sales targeting

Creative thinking

Interpersonal skills

Job description

Job Description

MINISO is expanding in Ontario and we are looking for energized, motivated and driven individuals to join our team.

We are currently hiring for a Store Manager position at Stone Road Mall.

Store Location: 435 Stone Rd W, Guelph, ON N1G 2X6

Salary: $42,000–$45,000 per year

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential

• Monitor performance of team and train employees and provides coaching to improve performance

• Manage goods/inventory and ensure operations is run smoothly

• Actively seeks and sources for strong candidates

• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets

• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied

• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees

• Protects employees and customers by providing a safe and clean store environment

• Ensure sales goals are met along with other important aspects

• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 2 years of experience Retail Management experience

• Experience in small convenience/retail/ grocery stores similar to MINISO Canada

• Experience managing team in Retail Setting

• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills

• Qualifications & Skills

• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets

• Prior leadership or supervisory experience

• Strong communication, interpersonal and coaching skills

• Good business acumen: comfortable analysing numbers, making decisions, managing budgets

• Knowledge of beauty brands, market trends, product categories

• Organized, results-oriented and able to work in a fast-paced retail environment

• Self driven and motivated

• Able to lead and direct team with clear communication

• Empathy and ability to motivate sales team to meet sales goals

• Ability to meet objectives and sales target

• Innovative and creative with the ability to think outside the box and attract customers

• Excellent communications and interpersonal skills