Assistant Store Manager (CAI6 Surrey Central City)

Miniso; Surrey; On-site; CAD 42,000 - 45,000; Full time

Job summary

MINISO is expanding in British Columbia and seeks an energetic Assistant Store Manager for Central City in Surrey. You will lead a team, train staff, and manage inventory to meet sales and service goals.

The role focuses on KPI attainment, coaching, and delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

• Minimum 1 year of retail management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor associates to reach optimal potential.
• Monitor performance and provide coaching to improve results.
• Manage goods and inventory to ensure smooth operations.
• Source for strong candidates and build a capable team.
• Focus on KPIs, sales goals and labour costs; develop action plans to hit targets.
• Handle customer queries and complaints to ensure satisfaction.

Skills

Exceptional customer service

Leadership experience

Team coaching

Strong communication

Interpersonal skills

Budget awareness

Sales targets

Education

Retail management experience

Job description

MINISO is expanding in British Columbia and we are looking for energized, motivated and driven individuals to join our team.

We are currently hiring for an Assistant Store Manager position at Central City.

Store Location: 10153 King George Blvd, Surrey, BC V3T 2W1

Salary: $42,000–$45,000 per year

Responsibilities

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provides coaching to improve performance
• Manage goods/inventory and ensure operations is run smoothly
• Actively seeks and sources for strong candidates
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
• Protects employees and customers by providing a safe and clean store environment
• Ensure sales goals are met along with other important aspects
• Analyze and compare data for effective merchandising

Qualifications

• Minimum 1 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada

Skills & Experience Required

• Exceptional customer service skills
• Qualifications & Skills
• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
• Prior leadership or supervisory experience
• Strong communication, interpersonal and coaching skills
• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets
• Knowledge of beauty brands, market trends, product categories
• Organized, results-oriented and able to work in a fast-paced retail environment
• Self driven and motivated
• Able to lead and direct team with clear communication
• Empathy and ability to motivate sales team to meet sales goals
• Ability to meet objectives and sales target
• Innovative and creative with the ability to think outside the box and attract customers
• Excellent communications and interpersonal skills