Assistant Server - Parker's Table

Accor Hotels; Banff; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Pension plan

Employee travel program

Mountain Explorer Travel Program

Staff accommodation

Complimentary meals per shift

Job summary

Rimrock Banff is seeking an Assistant Server to join our luxury dining team. You will support servers and the culinary team to create memorable guest experiences, ensure dining spaces are presented beautifully, and help maintain smooth service flows in a fast-paced, guest-focused environment.

You will work collaboratively, learn about the menu, allergens, and hotel offerings, and contribute to a culture of care and precision in service. Flexibility and a genuine hospitality mindset are essential.

Qualifications

• Alberta Pro Server license required.
• Experience in a luxury hotel, restaurant, or guest-facing environment.
• Familiarity with POS or restaurant reservation systems.
• Strong teamwork and eagerness to learn.
• Calm, friendly, and composed demeanor in busy environments.

Responsibilities

• Assist servers and culinary team to deliver attentive guest service.
• Prepare dining areas before service and maintain presentation standards.
• Clear, clean, and reset tables during service.
• Assist with food and beverage delivery with accuracy.
• Provide warm interactions and answer questions about menu and hotel amenities.

Skills

Alberta Pro Server

Luxury hospitality experience

POS systems experience

Teamwork and learning willingness

Calm under pressure

Tools

POS system

Job description

Company Description

At Rimrock Banff, we create more than luxury experiences—we create moments that move people. Guided by Wellness, Adventure, and Culture, ourpeople live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

We believe exceptional dining experiences are created through genuine hospitality, thoughtful attention to detail, and seamless teamwork. As an Assistant Server, you play an essential role in bringing these experiences to life.

Working alongside our Servers and culinary team, you will help create memorable moments for every guest by ensuring our dining spaces are beautifully presented, service flows effortlessly, and every interaction reflects our commitment to excellence. This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering exceptional service, and thrives as part of a collaborative team.

What You’ll Be Doing

Support With Care

• Support Servers in delivering attentive, professional, and personalized guest service.
• Prepare dining areas before service, ensuring tables are properly set and presentation standards are maintained.
• Clear, clean, and reset tables efficiently throughout service.
• Assist with food and beverage delivery while ensuring accuracy and presentation standards.
• Offer warm, helpful interactions when delivering items, answering guest questions about the menu, hotel amenities, or local attractions.
• Monitor your section and service areas proactively to support both teammates and guests.

Operational Excellence

• Greet guests upon arrival andassistwith seating during peak service times.
• Restock ice, glassware, garnishes, and bar supplies throughout the shift.
• Polish glassware and keep bar drop zones organized and clear.
• Keep service stations and back-of-house prep areas fully stocked, clean, and orderly.
• Assist with opening and closing duties.
• Maintain detailed knowledge of menus, daily features, allergens, and hotel offerings.
• Perform other duties as assigned to support the Food & Beverage operation.

Team & Culture

• Contribute to a respectful, focused team environment grounded in collaboration and reliability.
• Embody Rimrock values of connection, growth, and authenticity in every action.

Qualifications

What You Bring

• AlbertaProServerequired.
• Previous experience in a luxury hotel, restaurant, or guest-facing environment
• Experience with a POS or restaurant reservation system
• A natural sense of teamwork and a desire to learn about food,beverage, and service.
• Calm, friendly, and composed demeanor—even in busy or loud environments.
• Physical stamina and coordination to move efficiently in a fast-paced venue.

BonusIfYouBring

• Interest in food, wine, or cocktails
• Familiarity with the Banff area or local service culture
• Ambition to grow into a server or bartender position

Who You Are

You are steady, supportive, anddetail-focused. You find satisfaction in keeping things running smoothly behind the scenes and take pride in being the reliable teammate everyone can count on. You thrive in environments where processes are clear, expectations are defined, and teamwork matters more than ego.

You’renot looking for the spotlight—you’relooking to grow, learn, and contribute. You listen first, takedirectionwell, and never cut corners. Whether resetting a table or running drinks, your goal is always the same: do it right, do it cleanly, and do it with care.

Support with care. Grow with purpose. Stay moved.

Physical Demands

• Constant standing and walking in a busy restaurant environment
• Frequent carrying of food, drinks, and supplies up to 11lbs/ 5kg
• Occasionallifting upto 22lbs/ 10kg
• Frequent bending, reaching, crouching, and stair use
• Comfort working in crowded, fast-moving spaces

Visa Requirements:

Must be legallyauthorizedto work in Canada. The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affi

• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full- time, permanent status employees.

• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

• Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

• One complimentary buffet meal per shift in our staff cafeteria.

• Subsidized shared Staff Accommodation for full-time team members (subject to availability).

We’recommitted to providing an inclusive and accessible recruitment experience. If yourequireany accommodations during the application or interview process, please reach outconfidentially,[e-mail], andwe’llwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park,it’sonly fitting that our workplace reflects the same richness.

Whetheryou'reon shift or in staff housing, we want everyperson to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusionisn'ta box wecheck,it’sa value we live. And whilewe'reproud of our progress, we knowthere'salways more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belongingisn’tjust possible,it’sexpected.
Be you. Be bold. Stay moved.