Public Area Attendant

EMBLEMS; Banff; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Pension plan with employer matching

Employee travel program

Mountain Explorer Travel Program

Complimentary staff meals

Staff accommodation (subsidized)

Job summary

Rimrock Banff, a luxury hotel in the Canadian Rockies, seeks a meticulous Public Area Attendant to keep all lobby and guest-facing spaces pristine. You will clean and present lobbies, corridors, washrooms, and shared areas to the hotel’s luxury standards, while maintaining discretion and privacy for guests.

You must follow established procedures, work with focus, and manage tasks independently with minimal supervision.

Qualifications

• Previous experience in housekeeping or similar detail-oriented role preferred.
• Strong attention to detail and precision.
• Ability to work independently in structured environment.
• Comfortable following defined procedures without deviation.
• Calm, disciplined approach to repetitive tasks.
• Accountability for work quality.

Responsibilities

• Clean and maintain all assigned public areas to Rimrock's luxury standards.
• Pay close attention to detail; ensure surfaces and high-touch areas are spotless.
• Provide discreet, professional service in guest-facing areas.
• Identify and report safety hazards and maintenance needs promptly.
• Document completed tasks and maintain organized storage areas.
• Work independently with minimal supervision to complete tasks.

Skills

Attention to detail

Independence

Discretion

Accountability

Procedural discipline

Job description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

As a Housekeeping Public Area Attendant, youare responsible formaintainingthe cleanliness, presentation, and order of the hotel’s public spaces. Your work ensures that lobbies, hallways, washrooms, elevators, and shared areas consistently reflect Rimrock’s luxury standards.

This role is grounded in precision, focus, and quiet accountability. You take a serious, methodical approach to your work and find satisfaction in completing tasks accurately and thoroughly. You work best with clear standards, defined routines, and the freedom to focus on your assignments without distraction, knowing that quality and correctness matter more than speed.

Start Date: August/September 2026

What You'll Be Doing

Public Area Cleaning & Presentation

• Clean andmaintainall assigned public areas, including lobbies, corridors, washrooms, elevators, stairwells, and guest-facing common spaces.
• Ensure all public spaces consistently meet Rimrock’s luxury presentation standards.
• Pay close attention to detail, ensuring surfaces, fixtures, and high-touch areas are spotless and orderly.
• Complete tasks systematically, finishing one assignment fully before moving to the next.

Guest Interaction & Discretion

• Provide discreet, professional service while working in guest-facing areas.
• Maintain a calm, respectful presence that minimizes disruption to the guest experience.
• Uphold guest privacy and confidentiality at all times.

Safety, Maintenance & Reporting

• Identifyand report safety hazards, cleanliness concerns, or maintenance needs promptly.
• Follow all health, safety, sanitation, and chemical-handling procedures precisely.
• Use cleaning tools and equipment correctly andmaintainthem in good working condition.
• Adhere strictly toestablishedprocedures and standards with little room for error.

Operational Excellence

• Work independently and responsibly, managing assigned tasks with minimal supervision.
• Maintain cleaning carts, storage areas, and supply rooms in clean, organized condition.
• Document completed tasks or issues asrequired.
• Take pride in producing consistent, high-quality work that stands up to close inspection.

Qualifications

What You Bring

• Previousexperience in housekeeping, cleaning, or a similar detail-oriented role preferred.
• Strong attention to detail and a commitment to precision and accuracy.
• Ability to work independently in a task-focused, structured environment.
• Comfortable following defined procedures and standards without deviation.
• Calm, disciplined approach to repetitive or routine work.
• Strong senseof accountability and personal responsibility for work quality.

BonusIfYouBring

• Experience in a luxury hotel or high-standard hospitality environment.
• Familiarity with public area cleaning procedures and equipment.
• A natural preference for analytical, technical, or detail-driven work.
• Comfort working with minimal interruption or social interaction.

Who You Are

You are serious, focused, and disciplined. You take pride in doing work thoroughly and correctly, and you prefer a professional environment where expectations are clear and standards are high.

You are comfortable working independently, thinking through tasks carefully, and ensuring nothing is missed. Youdon’trush,you get it right. Your work may be quiet and behind the scenes, but it plays a vital role in shaping how guests experience the Rimrock from the moment they arrive.

Work thoughtfully. Deliver precision.Stay moved.

Physical Demands

• Prolonged standing and walking throughout the shift.
• Frequent bending, reaching, pushing, pulling, and lifting.
• Lifting, carrying, or moving cleaning supplies and equipment (up to 30lbs).
• Repetitive motions requiring manual dexterity and sustained concentration.
• Ability tomaintainfocus while working independently for extended periods.

Visa Requirements:Must be legallyauthorizedto work in Canada. The hotel is unable toassistcandidates in obtaining Canadian work authorization.

Additional Information

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affintion for full time permanent status employeesafter 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation for full-time status (subject to availability).

We’recommitted to providing an inclusive and accessible recruitment experience. If yourequireany accommodations during the application or interview process, please reach outconfidentially,at[emailprotected] ,andwe’llwork with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park,it’sonly fitting that our workplace reflects the same richness.

Whetheryou'reon shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusionisn'ta box wecheck,it’sa value we live. And whilewe'reproud of our progress, we knowthere'salways more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belongingisn’tjust possible,it’sexpected.

Be you. Be bold. Stay moved.

#CWMRSummer26