Assistant Sales Trainee Manager

The Sherwin-Williams Company; Kelowna; On-site; CAD 35,000 - 55,000; Full time

Job summary

The Sherwin-Williams Company is offering an Assistant Manager Trainee Program designed to prepare employees for store management positions in 18-24 months. The role involves overseeing store operations, developing leadership skills, and enhancing market strategies while ensuring excellent customer service.

Benefits

Career advancement opportunities

Structured training programs

Leadership development

Qualifications

• Must be at least 18 years old and authorized to work in Canada.
• Able to lift up to 50 lbs frequently and 70 lbs on occasion.
• Preferably 1 year of experience in a retail or customer service position.

Responsibilities

• Support business strategies to increase sales and optimize profitability.
• Build and maintain knowledge of all products for effective customer recommendations.
• Ensure compliance with safety and operational policies.

Skills

Customer Service

Sales

Leadership

Product Knowledge

Education

High School diploma or GED

Job description

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 6-8-week training. During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store.

Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products. Our training experience provides you with all the skills necessary for a successful career in management and professional sales.

After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!

What you will gain:

• Limitless Career Opportunities: This structured program provides the support you need, including formal discussions to review your objectives & development.
• Leadership Development: You’ll develop the foundation for what it takes to become a successful leader in our organization. We’ll teach you how to excel at customer service, sales, marketing, finance, and operations.
• Professional Networking: You will also get out into the community and establish relationships essential to growing our business – and your success.

Responsibilities include:

• Complete training consistent with established program
• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customer satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous work experience selling paint and paint related products
• Have work experience using timekeeping and/or customer relationship management (