assistant manager, restaurant

Dairy Queen; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

Dairy Queen in Winnipeg, MB is seeking a Restaurant Manager to oversee daily operations, manage staff, and ensure guest satisfaction at our busy location. This on-site role requires leadership in a fast-paced environment.

You will develop budgets, monitor inventory, schedule staff, train the team, enforce health and safety standards, and coordinate marketing initiatives to grow profits. The position requires 3–5 years of experience and a college education, with Smart Serve and First Aid

Qualifications

• 3 years to less than 5 years of experience
• English language proficiency
• College/CEGEP education
• Smart Serve certification
• First Aid Certificate

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Skills

Budgeting

Staff supervision

Operations planning

Customer service

Time management

Communication

Education

College/CEGEP

Job description

• Repetitive tasks

Overview

Languages

• English

Education

• College/CEGEP

Experience

• 3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Credentials

• Certificates, licences, memberships, and courses
• Smart Serve
• First Aid Certificate

Additional information

• Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition