Assistant Manager

Atmosphere Ltd.; Hawkesbury; On-site; CAD 35,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Career growth opportunities and store/

Job summary

Atmosphere Ltd. in Hawkesbury, ON is seeking an Assistant Manager to lead daily operations and coach the team to deliver our service model to every customer.

You will oversee in-store service, order entry for B2B Mark’s Commercial, and ensure timely eCommerce fulfillment and inventory movement to the sales floor. The role requires 3–5 years of retail experience, strong communication, high energy, and the ability to manage scheduling, cash handling, and compliance with LP and OH&S policies.

Qualifications

• 3–5 years retail experience required.
• Proven coaching and leadership skills.
• Excellent communication and organizational abilities.
• Basic computer skills and cash handling experience.

Responsibilities

• Lead the team to deliver the service model to every customer.
• Oversee in-store service, B2B order entry, and eCommerce fulfilment to defined service levels.
• Manage scheduling, shipping/receiving, and cash handling in accordance with policies.
• Assist in inventory preparation and store-wide OH&S compliance.
• Act as a brand ambassador, promoting atmosphere and store culture.

Skills

Coaching

Leadership

Communication

Planning

Retail experience

Cash handling

Tools

POS system

Job description

## Assistant ManagerApply: Hawkesbury, ON: Full time: Posted 2 Days Ago: JR167148**What you’ll do****Customer Service*** Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.* Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.* Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.* Support the customer experience through timely processing and movement of inventory to the salesfloor.**Operations*** Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.* Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.* Assists in preparation and execution of annual inventories.* Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.* Assumes responsibility for all operations of the store in the absence of the Store Manager.**Training*** Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.* Creates and communicates execution of Daily Game Plan for operations activities.* Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.* Follows up with the team to complete required training within timeframes.**Leadership*** Acts as a brand ambassador by promoting brands and culture.* Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.* Maintain Mark’s performance management expectations including progressive discipline where necessary.* Follows the disciplinary process consistently and impartially.* Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).**What you bring*** Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.* Proven ability to build and manage a daily, weekly plan for the department and store.* Exceptional communication skills and organizational skills* Superior training and mentoring skills* 3-5 years retail experience required.* High energy, enthusiasm, and a drive to succeed.* Basic computer skills required.**We’re always looking for great talent! In addition to competitive pay, we offer:*** Comprehensive benefits and retirement programs* Performance incentives* Other perks to support your well-being* Career growth opportunities and product discountsOur typical hiring range is between $35,000 and $43,500. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements. #LI-MM2