Assistant Manager, Westhills

Atmosphere Ltd.; Calgary; On-site; CAD 34,800 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement programs

Performance incentives

Career growth opportunities

Product discounts

Job summary

Atmosphere Ltd. is seeking an Assistant Manager for our Calgary, AB location. In this full-time role, you'll provide leadership to the team, ensuring high service standards, manage eCommerce operations, and support the customer experience through effective inventory management.

The ideal candidate will have 3-5 years of retail experience, strong communication skills, and a drive to succeed. We offer competitive pay, comprehensive benefits, and opportunities for career growth.

Qualifications

• 3-5 years of retail experience required.
• Proven ability to coach, mentor, and develop team.
• Exceptional communication and organizational skills.

Responsibilities

• Provide leadership and coaching to the team.
• Ensure compliance with operating procedures and policies.
• Act as a brand ambassador promoting company culture.

Skills

Leadership

Communication

Coaching

Organizational skills

Retail experience

Job description

## Assistant Manager, WesthillsApplylocations: Calgary, ABtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR162919**What you’ll do**Customer Service* Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.* Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.* Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.* Support the customer experience through timely processing and movement of inventory to the salesfloor.Operations* Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.* Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.* Assists in preparation and execution of annual inventories.* Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.* Assumes responsibility for all operations of the store in the absence of the Store Manager.Training* Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.* Creates and communicates execution of Daily Game Plan for operations activities.* Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.* Follows up with the team to complete required training within timeframes.Leadership* Acts as a brand ambassador by promoting brands and culture.* Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.* Maintain Mark’s performance management expectations including progressive discipline where necessary.* Follows the disciplinary process consistently and impartially.* Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).What you’ll bring* Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.* Proven ability to build and manage a daily, weekly plan for the department and store.* Exceptional communication skills and organizational skills* Superior training and mentoring skills* 3-5 years retail experience required.* High energy, enthusiasm, and a drive to succeed.* Basic computer skills required.CompensationWe’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives* Other perks to support your well-being* Career growth opportunities and product discountsOur typical *hiring range* is between 34,800 and 45,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.