Assistant Manager, Lethbridge Centre Village

Atmosphere Ltd.; Lethbridge; On-site; CAD 37,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Product discounts

Job summary

Atmosphere Ltd. is seeking an Assistant Manager for the Lethbridge Centre Village store. You will lead the team, coach staff, and ensure delivery of service standards while managing in-store and eCommerce fulfillment.

The role requires 3–5 years of retail experience, strong communication and organizational skills, high energy, and a proactive approach. Competitive pay and comprehensive benefits accompany this opportunity.

Qualifications

• 3–5 years of retail experience required.
• Exceptional communication and organizational skills.
• High energy, enthusiasm, and a drive to succeed.

Responsibilities

• Provide leadership to the store team and coach staff to meet service model standards.
• Lead the B2B Mark’s Commercial Business function including order entry and fulfillment to customers.
• Oversee in-store eCommerce sales and fulfilment to defined service levels (omni-channel).
• Manage inventory movement to the sales floor and support shipping/receiving and cash handling.
• Coordinate scheduling, training, and shift activities; ensure compliance with policies.

Skills

Coaching

Leadership

Communication

Organizational skills

Retail experience

Tools

Basic computer skills

Job description

## Assistant Manager, Lethbridge Centre VillageApply: Lethbridge, AB: Full time: Posted 3 Days Ago: JR165918**What you’ll do**Customer Service* Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.* Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.* Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.* Support the customer experience through timely processing and movement of inventory to the salesfloor.Operations* Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.* Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.* Assists in preparation and execution of annual inventories.* Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.* Assumes responsibility for all operations of the store in the absence of the Store Manager.Training* Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.* Creates and communicates execution of Daily Game Plan for operations activities.* Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.* Follows up with the team to complete required training within timeframes.Leadership* Acts as a brand ambassador by promoting brands and culture.* Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.* Maintain Mark’s performance management expectations including progressive discipline where necessary.* Follows the disciplinary process consistently and impartially.* Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).What you’ll bring* Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.* Proven ability to build and manage a daily, weekly plan for the department and store.* Exceptional communication skills and organizational skills* Superior training and mentoring skills* 3-5 years retail experience required.* High energy, enthusiasm, and a drive to succeed.* Basic computer skills required.CompensationWe’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives* Other perks to support your well-being* Career growth opportunities and product discountsOur typical *hiring range* is between 37,200 and 46,500. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.