Assistant Branch Manager: Lead Branch Success & Service

moneymart; Toronto; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Market competitive Pay

Monthly bonus potential based on the (

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

Plan for your future with our group 退休

Education Reimbursement Program to投资教育

Exclusive Perks through Perkopolis -享特

Free company services including cheque

Discounted company services including外

And Much More!

Job summary

Momentum Financial Services Group in Toronto is seeking an Assistant Branch Manager to lead daily branch operations, mentor staff, and ensure outstanding customer service.

You will drive sales, manage transactions, and uphold compliance while partnering with the Branch Manager to achieve targets and deliver financial solutions to clients.

This role offers comprehensive benefits and opportunities for growth within a company committed to community and service.

Responsibilities

• Provide a high-quality customer sales experience by performing and overseeing customer transactions, answering questions, educating customers, and selling financial services/products.
• Assist in driving strategic goals and sales targets of the branch by maximizing sales, reviewing branch and individual sales performance, identifying cross-selling and referral opportunities, managing collection efforts, and controlling expenses.
• Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.
• Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.
• Collect, review, verify, and document required customer identification, financial, application, and supporting information toprocess products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.
• Monitor and maintain accurate customer data, loan/credit files, account notes, and transaction records in all required systems to limit errors and support comp

Job description

Momentum Financial Services Group in Toronto is seeking an Assistant Branch Manager to lead daily branch operations, mentor staff, and ensure outstanding customer service.

You will drive sales, manage transactions, and uphold compliance while partnering with the Branch Manager to achieve targets and deliver financial solutions to clients.

This role offers comprehensive benefits and opportunities for growth within a company committed to community and service.