Assistant Branch Manager Intern — Banking Leadership Path

RBC; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

RBC in Toronto is seeking an Assistant Branch Manager to lead a high-performing team of Advisors in a busy, customer-focused branch. You will coach for sales, referrals, digital education, and first-contact problem resolution while aligning with RBC's goals and values.

You will drive engagement through talent development, implement sales routines, and partner with your manager to optimize branch operations.

Qualifications

• Minimum of 2 years’ experience in a people management/coaching role within the financial industry
• Proven success in business growth and establishing community and client relationships
• At least 2 years of licensed mutual fund sales within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Responsibilities

• Provide talent management, development and career planning
• Deliver results through sales management routines and coaching
• Partner with your manager to ensure operational effectiveness of the branch and maximize performance
• Inspire and pioneer retail excellence to deliver a memorable client experience
• Coach team on client advice, education, problem resolution and multichannel usage
• Leverage partners to build internal and external relationships to support business objectives
• Address local community needs through recruitment and management practices

Skills

People management

Sales leadership

Client relationships

Mutual funds sales

Education

Post-secondary diploma/degree in commerce or business administration

Mutual funds accreditation (IFIC or CSC)

BCO exam (CSI) or ability to write within 4 months

Tools

CRM tools

MS Office

Job description

RBC in Toronto is seeking an Assistant Branch Manager to lead a high-performing team of Advisors in a busy, customer-focused branch. You will coach for sales, referrals, digital education, and first-contact problem resolution while aligning with RBC's goals and values.

You will drive engagement through talent development, implement sales routines, and partner with your manager to optimize branch operations.