Hands-On Branch Leader: Drive Sales & Service

Moneymart Inc.; Fort St. John; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Market competitive pay

Monthly bonus potential

Competitive PTO

Retirement options

Education reimbursement

Perkopolis discounts

Free company services

Discounted services

Job summary

Momentum Financial Services Group, operating Money Mart locations, is seeking a Branch Manager to lead day-to-day branch success, coach a team, drive sales, and ensure compliant operations. The role combines hands-on customer service with leadership responsibilities in a fast-paced, retail finance environment.

You'll manage staff, optimize branch performance, and uphold Know Your Customer, AML/ATF, and safety standards while delivering accessible financial solutions to customers and business

Qualifications

• One or more years of experience in management or team leadership.
• One or more years of experience with interviewing, hiring, and evaluating candidates.
• One or more years of experience managing employee performance and development through ongoing coaching, training, feedback, and performance evaluations.
• One or more years of experience in sales, retail finance services, lending, collections, or non-prime financial services preferred.
• Track record of achieving/driving sales goals, customer-service results, managing collection efforts, controlling expenses.
• Hands‑on experience with POS transactions, financial service transactions, reconciliation, opening/closing, loan or credit application support, customer resolution, payment arrangements and compliance/audit requirements.
• Proficient with Microsoft Office software (Excel, Word, and Outlook)

Responsibilities

• Lead a high-quality customer sales experience by performing and overseeing customer transactions, answering questions, educating customers, and selling financial services/products.
• Drive strategic goals and sales targets of the branch by maximizing sales, reviewing branch and individual sales performance, identifying cross-selling and referral opportunities, managing collection efforts, and controlling expenses.
• Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.
• Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.
• Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.
• Monitor daily cash and inventory control, including all cash handling, POS and financial service transactions, cash drawer reconciliation, to ensure all compliance measures are met, and variances are minimized.

Skills

Leadership

Coaching

Recruitment

Sales

Customer service

Communication

MS Office

POS systems

English proficiency

Education

Post-secondary in business/finance

High School diploma

Tools

Microsoft Office

Job description

Momentum Financial Services Group, operating Money Mart locations, is seeking a Branch Manager to lead day-to-day branch success, coach a team, drive sales, and ensure compliant operations. The role combines hands-on customer service with leadership responsibilities in a fast-paced, retail finance environment.

You'll manage staff, optimize branch performance, and uphold Know Your Customer, AML/ATF, and safety standards while delivering accessible financial solutions to customers and business