Retail Banking Branch Leader Intern

Royal Bank of Canada; Toronto; On-site; CAD 65,000 - 95,000; Full time

Job summary

Royal Bank of Canada in Toronto is seeking an Assistant Branch Manager to lead a team of Advisors in a fast-paced, client-focused environment. You will coach staff, drive sales, and guide referrals while promoting digital education and multichannel usage.

You will partner with leadership to ensure branch operational excellence, build community relationships, and recruit and develop talent. The role emphasizes coaching, performance routines, and delivering memorable client experiences through

Qualifications

• Minimum 2 years in people management/coaching in financial industry.
• Proven success in business growth and community/client relationships.
• At least 2 years of licensed mutual fund sales in the last 3 years.
• Mutual Funds accreditation (IFIC or CSC).
• Completion of an acceptable mutual fund branch management exam (BCO) or ability to write within 4 months.

Responsibilities

• Manage and coach a high-performing Advisors team.
• Drive results through sales management routines and coaching.
• Partner with manager to ensure branch operational effectiveness.
• Inspire superb retailing excellence for a memorable client experience.
• Coach on client advice, education, problem resolution, and multichannel usage.
• Leverage partners to support business objectives.
• Address local community needs through recruitment and management.

Skills

People management

Coaching

Sales management

Relationship building

Education

Mutual funds accreditation (IFIC or CSC)

BCO exam completion

Job description

Royal Bank of Canada in Toronto is seeking an Assistant Branch Manager to lead a team of Advisors in a fast-paced, client-focused environment. You will coach staff, drive sales, and guide referrals while promoting digital education and multichannel usage.

You will partner with leadership to ensure branch operational excellence, build community relationships, and recruit and develop talent. The role emphasizes coaching, performance routines, and delivering memorable client experiences through