Architect (Customer Facing)

Virtusa; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading global technology firm in Toronto is looking for an experienced Architect (Customer Facing) with at least 8 years of experience as a Salesforce BA or Consultant. The ideal candidate will possess strong knowledge of the Salesforce product suite and have proven executive communication skills. This role involves driving large scale Salesforce programs, developing user adoption strategies, and designing implementation roadmaps that meet client expectations. Join a dynamic team providing innovative Salesforce solutions.

Qualifications

• At least 8 years experience as a Salesforce BA or Consultant.
• Strong knowledge of the Salesforce product suite across Sales, Service and Communities.
• At least 4 Salesforce certifications including Administrator and architect track certifications.

Responsibilities

• Drive large scale Salesforce programs and conduct workshops.
• Identify business goals and prioritize to maximize ROI.
• Develop user adoption strategies.

Skills

Salesforce BA/Consultant experience

Strong English communication

Salesforce product suite knowledge

Agile delivery methodology

Business development and presales experience

Education

Bachelor's degree

Tools

Salesforce platform

Job description

Job Description - Architect (Customer Facing) (CREQ64068)

Description

• Bachelors degree doesnt necessarily need to be in an IT related subject
• At least 8 years experience as a Salesforce BA or Consultant previously
• Very strong English communication skills both written and spoken with experience in executive level communication with customers
• Strong knowledge of the Salesforce product suite across Sales, Service and Communities
• Deep knowledge of the Salesforce platform capabilities including security, data modeling, process automation, integration, identity, data migration and UI/UX
• At least 4 Salesforce certifications including Administrator, consultant track and architect track certifications. Ideally the candidate should be a certified Application Architect or be on the roadmap to become one
• Proven ability to drive large scale Salesforce programs and conduct activities such as scoping workshops, requirement workshops and design workshops
• Strong knowledge in the agile delivery methodology and in writing Epics and User Stories to a high standard
• Ability to identify business goals and prioritize items which will maximize ROI
• Ability to solution architect Salesforce apps which will meet and exceed client expectations and deliver value
• Ability to design a Salesforce implementation roadmap for customers which takes in to account business priorities, technical dependencies, risks, issues, etc.
• Ability to develop user adoption strategies
• Extensive experience in business development and presales including writing proposals and delivering oral presentations to win business