Appointments Clerk - Medical Imaging - Regular full-time - 2026-19263 (2026-19263)

Sunnybrook; Toronto; On-site; CAD 25,000 - 33,000; Full time

Job summary

Sunnybrook in Toronto is seeking a scheduling clerk to support medical imaging services. You will schedule patients for a variety of imaging procedures, greet and direct patients and staff, and perform reception duties at primary public and workroom locations.

You will collect patient demographics and billing information, follow up to obtain missing data, and assist with rapid requests for verbal or Stat results, filing reports and data entry in hospital information systems.

Qualifications

• OSSGD or equivalent as recognized by the Ontario Ministry of Education.
• Post-secondary job-related course and recent related experience preferred
• Demonstrated understanding of medical implications related to scheduling of procedures & exams
• Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
• Demonstrated understanding of medical and radiology terminology an asset
• Demonstrated effective organizational and time management skills
• Demonstrated good interpersonal and communication skills
• Demonstrated outstanding flexibility and excellent customer service

Responsibilities

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required

Skills

Typing 40 wpm

Interpersonal & communication skills

Customer service

Organizational & time management

Medical terminology understanding

Flexibility

Medical scheduling understanding

Verbal/Stat results expedience

Education

OSSGD or equivalent

Post-secondary course related to job

Tools

None

Job description

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required

Summary Of Duties

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required

Qualifications/Skills

• OSSGD or equivalent as recognized by the Ontario Ministry of Education
• Post-secondary job-related course and recent related experience preferred
• Demonstrated understanding of medical implications related to scheduling of procedures & exams
• Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
• Demonstrated understanding of medical and radiology terminology an asset
• Demonstrated effective organizational and time management skills
• Demonstrated good interpersonal and communication skills
• Demonstrated outstanding flexibility and excellent customer service