Booking Clerk & Modality Assistant - Medical Imaging

Vancouver Island Health Authority; Victoria; On-site; CAD 33,000 - 47,000; Full time

Job summary

Vancouver Island Health Authority (RJH) in Victoria, BC is seeking a Booking Clerk & Modality Assistant for Medical Imaging. Responsibilities include processing exam requests, entering data in RIS, and coordinating appointment times with physician offices and nursing units.

The role requires Grade 12 and two years of related experience, plus strong keyboarding and communication skills to support safe, efficient imaging services.

Qualifications

• Grade 12 with two years' recent related experience or equivalent combination.
• Two years of complex patient booking experience within the last six years preferred.

Responsibilities

• Receive and process exam requests and enter them into the RIS.
• Arrange appointment times with physician offices and nursing units.
• Provide required documentation to technical staff.
• Work closely with technical staff to manage workflow.

Skills

Typing speed

Organizational skills

Interpersonal skills

Verbal & written communication

Office equipment

Physical fitness

Education

Grade 12 + 2 years related experience

Tools

RIS (Radiology Information System)

Job description

Booking Clerk & Modality Assistant - Medical Imaging - (233266)

Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0800-1600

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$29.24 - $29.24

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Aug. 10 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Clerical Supervisor or designate, performs a variety of booking and clerical duties in a Medical Imaging booking department or as a clerical assistant to technical staff in a specific Medical Imaging modality. Receives and processes requests for exams and enters them into the Radiology Information System (RIS), arranges appointment times with physician offices and nursing units and provides required documentation to technical staff. Clerical assistant staff works closely with technical staff providing workflow management.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to keyboard at 45 wpm
• Ability to organize work.
• Ability to deal with others effectively.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate related office equipment, including relevant computer skills.
• Physical ability to carry out the duties of the position.

Minimum of two years of complex patient booking experience within the last six years required.