Appointments Clerk - Medical Imaging - Regular full-time - 2026-19263

Sunnybrook Health Sciences Centre; Toronto; In loco; CAD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

Sunnybrook Health Sciences Centre is seeking a Scheduling Clerk to manage patient appointments for imaging procedures, perform front-desk reception, greet patients, and collect demographics and billing information. The role requires strong organizational skills and the ability to coordinate with nursing staff, physicians and other teams to ensure accurate scheduling.

The successful candidate will demonstrate excellent customer service, attention to detail, and familiarity with medical

Competenze

• Typing 40 net w.p.m. with max 5% error or 106 net keystrokes per minute
• Demonstrated understanding of medical and radiology terminology is an asset
• Demonstrated effective organizational and time management skills
• Demonstrated good interpersonal and communication skills
• Demonstrated outstanding flexibility and excellent customer service

Mansioni

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required

Conoscenze

Typing 40 wpm

Interpersonal skills

Customer service

Time management

Medical terminology understanding

Formazione

OSSGD or equivalent

Post-secondary course and related experience

Understanding medical implications of scheduling

Descrizione del lavoro

Summary of Duties

• Schedules patients for a variety of medical imaging procedures and exams.
• Performs telephone and reception duties at primary public and workroom locations.
• Greets, receives, instructs and directs patients, relatives, visitors and hospital staff.
• Obtains primary patient demographics, OHN or third party billing information from patients as required
• Follows-up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information and to correct scheduling errors.
• Assists designated personnel to expedite request for verbal or Stat result requests
• Fling/sorting/faxing of reports as required
• Data entry in relevant information systems as required
• Other clerical duties as required

Qualifications/Skills

• OSSGD or equivalent as recognized by the Ontario Ministry of Education
• Post-secondary job-related course and recent related experience preferred
• Demonstrated understanding of medical implications related to scheduling of procedures & exams
• Typing 40 net w.p.m. with maximum 5% error rate or keyboarding at 106 net keystrokes per minute required
• Demonstrated understanding of medical and radiology terminology an asset
• Demonstrated effective organizational and time management skills
• Demonstrated good interpersonal and communication skills
• Demonstrated outstanding flexibility and excellent customer service