Airport Passenger Services Agent – Customer Experience

Air Creebec; Quebec; Hybrid; CAD 35,000 - 52,000; Full time

Job summary

Air Creebec is seeking a Passenger Services Agent for multi-location operations. You will issue tickets, prepare boarding passes, check luggage and work at boarding gates, while providing customer service on rates and inquiries.

You may assist with ramp duties including loading/unloading bags and contribute to daily operational reporting to ensure a positive passenger experience. The role involves coordinating across multiple locations to support efficient airport services and exceptional

Qualifications

• No formal qualifications listed in the posting.

Responsibilities

• Issue tickets and prepare boarding passes.
• Check luggage and assist at boarding gates.
• Provide customer service for inquiries regarding rates and lost luggage.
• Assist with ramp duties including loading and unloading bags when necessary.
• Prepare daily operational reports and handle other requests to ensure a smooth passenger experience.

Job description

Air Creebec is seeking a Passenger Services Agent for multi-location operations. You will issue tickets, prepare boarding passes, check luggage and work at boarding gates, while providing customer service on rates and inquiries.

You may assist with ramp duties including loading/unloading bags and contribute to daily operational reporting to ensure a positive passenger experience. The role involves coordinating across multiple locations to support efficient airport services and exceptional