Passenger Service Agent - Multi location

Air Creebec; Timmins; Hybrid; CAD 25,000 - 30,000; Full time

Job summary

Air Creebec is seeking a Passenger Services Agent at multiple locations, including Timmins, Ontario. You will be the first contact for customers, issuing tickets and boarding passes, checking luggage and assisting at gates.

You will provide information on rates, help with lost luggage, cargo acceptance, and assist passengers needing special services, meals, or ramp duties as required to ensure a smooth travel experience.

Qualifications

• Ticketing knowledge
• Customer service skills
• Ability to handle luggage and boarding procedures

Responsibilities

• Issue tickets and prepare boarding passes
• Check luggage and assist at boarding gates
• Provide information on rates and assist with lost luggage
• Support ramp duties and load/offload bags when necessary
• Prepare daily operational reports and handle customer inquiries

Job description

YOUR ROLE

As Passenger Services Agent/ Multi location, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, cargo acceptance, help passengers requiring assistance, order meals, assist with ramp duties such as load and offload bags when necessary , maintain and prepare daily operational reports and all other requests in order to ensure that our customers have the most enjoyable experience possible.