Airport Customer Service Agent — Travel Perks & Growth

Jazz Aviation; Gander; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Employee travel programs

Comprehensive health and wellness package

Defined contribution pension plan

Job summary

A leading regional airline in Canada is seeking a dedicated Customer Service Agent to join their team. The successful candidate will be responsible for greeting passengers, assisting with check-in, and ensuring outstanding customer service. Applicants must have a high school diploma, customer service experience, and effective communication skills, with the opportunity to work in a dynamic team environment. Join the airline's commitment to diversity and inclusion while enjoying benefits including competitive pension plans and health coverage.

Qualifications

• Must complete the Customer Service training course successfully.
• Ability to work varying shifts and handle tight deadlines.
• Bilingualism may be required at some locations.

Responsibilities

• Greet and assist passengers with check-in and baggage.
• Make reservations and assess fares using airline systems.
• Provide outstanding customer service at the airport.

Skills

Customer service experience

Interpersonal skills

English fluency

Problem-solving ability

Education

High school diploma or equivalent

Tools

Airline reservation system

General computer skills

Job description

A leading regional airline in Canada is seeking a dedicated Customer Service Agent to join their team. The successful candidate will be responsible for greeting passengers, assisting with check-in, and ensuring outstanding customer service. Applicants must have a high school diploma, customer service experience, and effective communication skills, with the opportunity to work in a dynamic team environment. Join the airline's commitment to diversity and inclusion while enjoying benefits including competitive pension plans and health coverage.