Passenger Service Agent - Multi location

Air Creebec; Quebec; Hybrid; CAD 35,000 - 52,000; Full time

Job summary

Air Creebec is seeking a Passenger Services Agent for multi-location operations. You will issue tickets, prepare boarding passes, check luggage and work at boarding gates, while providing customer service on rates and inquiries.

You may assist with ramp duties including loading/unloading bags and contribute to daily operational reporting to ensure a positive passenger experience. The role involves coordinating across multiple locations to support efficient airport services and exceptional

Qualifications

• No formal qualifications listed in the posting.

Responsibilities

• Issue tickets and prepare boarding passes.
• Check luggage and assist at boarding gates.
• Provide customer service for inquiries regarding rates and lost luggage.
• Assist with ramp duties including loading and unloading bags when necessary.
• Prepare daily operational reports and handle other requests to ensure a smooth passenger experience.

Job description

YOUR ROLE

As Passenger Services Agent/ Multi location, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates. You will provide customer services related to various enquiries regarding rates, look for lost luggage, cargo acceptance, help passengers requiring assistance, order meals, assist with ramp duties such as load and offload bags when necessary , maintain and prepare daily operational reports and all other requests in order to ensure that our customers have the most enjoyable experience possible.