Airport Passenger Services & Ramp Agent

Air North Partnership; Old Crow; On-site; CAD 27,000 - 39,000; Part time

Benefits offered by this job

Flight benefits

Travel benefits

RRSP options

Fuel discounts

Job summary

Air North Partnership in Old Crow is seeking a part-time Customer Service Agent to support passengers during check-in and ensure safe, efficient handling of baggage and cargo. You will help with payments, boarding, and ramp marshalling, contributing to a safe and positive travel experience.

The role requires a valid driver’s license, physical fitness to perform demanding lifts, and a strong sense of accountability. This position is based in Old Crow and offers local airline benefits.

Qualifications

• Must hold a valid driver’s license.
• Must be physically able to bend, kneel, crawl, stoop, climb and lift up to 75 pounds repetitively.
• Demonstrates accountability, honesty and responsibility in all tasks.
• Enthusiasm for contributing to Air North’s mission and service excellence.

Responsibilities

• Provide exemplary customer service to passengers during check-in.
• Handle baggage and cargo with safety and efficiency.
• Answer inquiries in person, by phone or email.
• Greet and assist passengers at check-in.
• Marshall aircraft on and off ramp safely and efficiently.
• Process payments for tickets, cargo or baggage fees.
• Load and unload baggage and cargo from the aircraft.

Skills

Valid Driver's License

Physically fit

Accountability

Customer service

Job description

Air North Partnership in Old Crow is seeking a part-time Customer Service Agent to support passengers during check-in and ensure safe, efficient handling of baggage and cargo. You will help with payments, boarding, and ramp marshalling, contributing to a safe and positive travel experience.

The role requires a valid driver’s license, physical fitness to perform demanding lifts, and a strong sense of accountability. This position is based in Old Crow and offers local airline benefits.