Agency Network Data Specialist

Food Banks Mississauga; Mississauga; Hybrid; CAD 60,000 - 65,000; Full time

Job summary

A nonprofit organization dedicated to food security is seeking an Agency Network Data Specialist. This full-time position focuses on enhancing relationships with member agencies, managing data systems like Link2Feed, and conducting data analysis to support decision-making. The ideal candidate will have a relevant Bachelor's degree and experience in the nonprofit sector, especially in data management and agency relations. The role offers a salary of $60,000–$65,000 and a hybrid work environment with a commitment to social justice.

Benefits

Three weeks of paid vacation from first year

RRSP matching

Health insurance

Funding for professional development

Free parking

Qualifications

• Minimum 2 years nonprofit sector experience, ideally in community or agency relations.
• Experience with client data systems and data collection/analysis.
• Demonstrated ability to work with diverse audiences.

Responsibilities

• Manage relationships with member agencies and provide operational support.
• Ensure accurate data input and reporting within Link2Feed.
• Conduct data collection and analysis to inform program decisions.

Skills

Relationship Building

Data Management

Communication

Problem-Solving

Project Management

Technical Skills (Excel, Google Sheets)

Education

Bachelor's degree in Social Work, Community Development, Data Science, Nonprofit Management, Sociology

Master's degree (considered an asset)

Tools

Link2Feed

Salesforce

Job description

Agency Network Data Specialist

Are you looking for a position where you can make a significant impact in the local community?

Food Banks Mississauga’s vision is a Mississauga where everyone is food secure. Our mission is to lead our agency network to realize a food-secure Mississauga by providing and promoting access to healthy and appropriate food.

Overview

The Agency Network Data Specialist plays a key role in strengthening the Food Banks Mississauga network by building strong relationships with member agencies and ensuring high-quality, meaningful data is collected, maintained, and translated into insights. This position supports agencies in adopting and optimizing Link2Feed data management software, manages routine and time-sensitive reporting needs for internal teams and funders, and leads improvements in data quality, tracking, and reporting processes. The role includes conducting targeted data analysis, supporting research design for organizational surveys and evaluations, and generating metrics and identifying trends. Through a blend of agency relations, data stewardship, and analytical work, this position ensures that accurate, relevant information informs decision-making, program development, and impact reporting.

Key Responsibilities

• Agency Relations and Support (20%)
  • Manage a caseload of member agencies within the Food Banks Mississauga network.
  • Build and maintain strong working relationships through regular communication and support.
  • Conduct agency site visits focused on updating agency information or managing concerns.
  • Support agencies with complaints, concerns and operational support requests.
• Link2Feed Data Management and Tracking (20%)
  • Support and train agencies to improve consistent and accurate use of Link2Feed.
  • Monitor and ensure timely, accurate data entry by agencies; Manage a plan to increase agency reporting rates and data quality within the system.
  • Identify and promote additional Link2Feed features that benefit agency operations.
  • Conduct quarterly reviews for duplicate profile resolution and general data hygiene.
  • Develop a framework to assess and improve data quality across the network.
• Network Data Collection and Analysis (30%)
  • Enhance client and agency survey tools to ensure stronger alignment with organizational goals.
  • Standardize data collection methodologies and sampling strategies.
  • Develop consistent practices for analyzing and presenting survey findings, including report writing and presentations to stakeholders and partners.
  • Lead the hiring, training, and supervision of summer students and a team of up to 30 volunteers. Translate and synthesize data from Link2Feed, surveys, and evaluations for internal use and external funder reporting.
  • Support special projects with mixed-method evaluations for grant reporting purposes.
  • Collaborate with the marketing team to arrange agency network site visits to collect and share client stories and qualitative insights. Reviewing qualitative data from story collection, identify key themes, and enhance the organization’s qualitative insights.
• Data Management (25%)
  • Respond to ad hoc reporting requests including time-sensitive data needs from internal teams, partners and stakeholders.
  • Manage expectations based on request scope and system limitations.
  • Anticipate recurring needs by developing standardized reports or templates.
  • Create and maintain:
    • An end-of-year Link2Feed data summary to support the annual impact report.
    • Monthly updates to a metrics tracking spreadsheet for all programs within the Programs team.
    • Impact metrics for donor reports and proposals, such as meals provided or households served.
    • Custom reports by geographic region or agency to meet funder or partner requirements.
    • Historical trends and year-over-year comparisons to demonstrate organizational growth and sustainability.
• Other Duties as Assigned (5%)
  • Attend and contribute to agency and internal staff meetings.
  • Address complaints or issues raised by agencies or clients as appropriate.
  • Perform additional responsibilities as assigned by management.

Education and Experience

• A Bachelor’s degree in a relevant field such as Social Work, Community Development, Data Science, Nonprofit Management, Sociology, or a related discipline is required. A Master’s degree is considered an asset.
• Minimum 2 years of experience in:

• Nonprofit sector, ideally in community or agency relations.
• Client data systems (e.g., Link2Feed, Salesforce, or similar platforms).
• Data collection, analysis, and reporting.
• Training or facilitating workshops for diverse audiences.

• Experience in mixed-method research (qualitative and quantitative) and program evaluation.
• Strong project management skills and experience coordinating volunteers or student staff.
• Demonstrated ability to work cross-functionally across departments and communicate insights effectively to stakeholders.

Skills, Competencies, and Qualities

• Passion for mission-driven work and alignment with FBM values; concern for poverty, food security, and social justice
• Proactivity, enthusiasm, persistence; ability to work autonomously with accountability
• Communication: clear, respectful, timely written and verbal communication
• Relationship Building: ability to work with agency members, staff, interns, and other stakeholders; maintain confidentiality
• Technical: strong MS Office/Google Apps; experience with Excel/Google Sheets; ability to learn new systems; cloud-based, paperless environment
• Leadership: ability to influence, inspire, and motivate others; professional presence and integrity
• Flexibility/Adaptability/Innovation: adapt to changing priorities and environments; promote new ideas
• Problem-Solving: assess urgency and risks; make timely decisions
• Organization: goal setting, action planning, multitasking, deadline management
• Detail-Oriented: high attention to detail; manage multiple tasks under deadlines

Why Work for Us?

• Be proud of helping to relieve food insecurity in Mississauga by providing and promoting access to healthy and appropriate food.
• Join a culture where people support each other and celebrate together; values include Integrity First, Bold Mindset, Respect For All, and Collaborative Leadership.
• Professional workspace, up-to-date technology, and tea/coffee availability.
• Benefits include three weeks of paid vacation from first year, RRSP matching, health insurance, employee assistance, free parking, and funding for professional development.
• FBM is a certified Living Wage employer and recipient of the 2020 Not for Profit of the Year Award.

Role Details

Relationships: This position reports to the Director of Programs and Agency Network.

Position Type: Full-time, occasional evening and weekend work required

Compensation: Starting salary of $60,000- $65,000

Environment: This role is based from FBM, located at 4544 Eastgate Parkway, Mississauga ON. This role has a hybrid remote/in-office schedule with a minimum of 2 days/week in the office.

As part of its commitment to racial justice and reconciliation, FBM encourages applications from those who identify as Black, Indigenous, People of Colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.