Afternoon Shop Lead Hand — Tech Mentor & Service Leader

Tallman Group; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading transportation and service company in Ottawa is seeking a Shop Lead Hand. In this role, you will provide both technical and administrative support to technicians. Responsibilities include maintaining service quality, assisting profitability, and ensuring safety practices. Candidates must be licensed 310T Truck and Coach Technicians with strong customer service and administrative skills. Competitive compensation and benefits are offered, including a comprehensive insurance plan.

Benefits

Comprehensive Group Insurance Benefit Plan

Medical, vision and dental plan

Disability benefits

Life insurance

Qualifications

• Licensed 310T Truck and Coach Technician required for the position.
• Competency in customer service, administrative skills, time management, and team building.
• Valid Driver’s License and a good driving record are mandatory.

Responsibilities

• Provide both technical and administrative support as a working lead hand technician.
• Maintain communication with service customers and Service Advisor.
• Prepare repair estimates and review technicians’ repair orders.

Skills

Customer service

Administrative skills

Time management

Team building

Proficiency with software and computers

Education

Licensed 310T Truck and Coach Technician

Diamond Certified (Navistar)

Job description

A leading transportation and service company in Ottawa is seeking a Shop Lead Hand. In this role, you will provide both technical and administrative support to technicians. Responsibilities include maintaining service quality, assisting profitability, and ensuring safety practices. Candidates must be licensed 310T Truck and Coach Technicians with strong customer service and administrative skills. Competitive compensation and benefits are offered, including a comprehensive insurance plan.