Advisor Associate - Edmonton

Scotiabank; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading financial institution in Edmonton seeks a motivated Regional Administrative Specialist to provide operational support for Financial Advisors and Portfolio Managers. Responsibilities include preparing client documentation, maintaining databases, booking meetings, and ensuring compliance tasks are completed timely. The ideal candidate will have a college diploma and strong organizational skills. Join us to contribute to a culture focused on inclusivity and performance.

Benefits

Inclusive workplace

Comprehensive benefits

Professional development opportunities

Qualifications

• Demonstrated knowledge of the financial services industry and related regulations.
• Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) are assets.

Responsibilities

• Provide administrative support to Financial Advisors and Portfolio Managers.
• Maintain client contact database accuracy and currency.
• Prepare files for client meetings and respond to inquiries efficiently.
• Complete monthly compliance-related tasks effectively.

Skills

Organizational skills

Verbal communication

Written communication

Client service

Attention to detail

Initiative

Resourcefulness

Education

College diploma in business, commerce or equivalent

Tools

Microsoft Office Suite

CRM2

Job description

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Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to assist Financial Advisors and Portfolio Managers in maintaining high standards of service for all MD clients.

Responsibilities

• Be accountable for the preparation and processing of client documentation and inputting transaction requests as directed by Advisors and Portfolio managers.
• Work with Advisors, as well as a larger regional team of Administrators.
• Maintain the currency and accuracy of the client contact database, ensuring all applicable information and notes are recorded correctly.
• Play an important role in booking and preparing files for client meetings, responding to time‑sensitive requests from Advisors during client meetings, preparing correspondence and ensuring a quick and efficient response to all inquiries from current and prospective clients regarding MD products and services.
• Maintain a follow‑up system for inquiries and issues, ensuring expeditious resolution based on MD specified service standards.
• Support and participate in the research and resolution of a variety of client concerns as well as contributing to special projects, as required.
• Ensure that monthly compliance‑related tasks, such as compliance reporting logs and following up on non‑compliant paperwork, are completed efficiently.
• Liaise with Accountants and third parties to provide tax documents or statements as requested.
• Perform general office duties, including reception coverage, when required.

Qualifications

• College diploma in business, commerce or equivalent.
• Demonstrated knowledge of the financial services industry and rules regarding estates, trusts, RESPs, RDSPs, FHSAs, RRSPs/RRIFs, TFSAs, non‑registered investments, and applicable tax‑related issues.
• Proficiency with Microsoft Office Suite.
• Working knowledge of CRM2.
• Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets.
• A dedication to client service.
• Strong organizational skills.
• Strong attention to detail and follow‑through skills.
• Excellent verbal and written communication skills.
• Initiative and resourcefulness.
• An ability to work independently or effectively within a team.
• An ability to manage multiple priorities in a fast‑paced environment.
• An ability to effectively manage change.
• A focus on achieving results.

About Scotiabank

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Inclusivity & Accessibility

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our Recruitment team know.