Administrative Support V

Alberta Health Services; Red Deer; On-site; CAD 43,000 - 52,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support V at Red Deer Regional Hospital Centre to provide scheduling and administrative support for the Women’s, Children’s and Respiratory Program.

You will coordinate staff schedules, entry and maintenance of timecards, and manage staff requests in a fast-paced health care environment. The role requires strong Microsoft Office skills, excellent communication, and the ability to handle multiple priorities with accuracy.

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• Strong working knowledge of Microsoft Office applications is required.
• Experience working in a fast-paced, high-pressure environment with competing demands and frequent interruptions is required.
• Demonstrated excellence in customer service, problem-solving, critical thinking, and interpersonal skills is required.
• Experience interpreting, applying, and ensuring compliance with collective agreements is required.

Responsibilities

• Provide scheduling and administrative support to managers and delegates.
• Address complex staffing and scheduling requirements and process timecards.
• Coordinate staff schedules and rotations; maintain timekeeping and payroll relevance.
• Act as liaison with Staffing Service Centre (SSC) and Central Corridor for scheduling changes.
• Support operational continuity and workforce management across the department.

Skills

Customer service

Problem solving

Interpersonal skills

Communication

Attention to detail

Education

Post-secondary education (office or business administration)

Tools

Microsoft Office

Job description

Reporting to the Women’s Health Patient Care Manager, the Administrative Support V provides comprehensive scheduling and administrative support to the Women’s, Children’s, and Respiratory portfolio at the Red Deer Regional Hospital Centre (RDRHC).The successful candidate will thrive in a fast-paced, dynamic, and ever-evolving environment, demonstrating strong organizational skills and the ability to manage multiple competing priorities. Key responsibilities include providing scheduling and administrative support to managers and delegates, addressing complex staffing and scheduling requirements, timecard entry and maintenance, processing and approval of staff requests, and coordinating staff schedules and rotations. This role supports scheduling across the portfolio.The Administrative Support V serves as a key liaison with the Staffing Service Centre (SSC), Central Corridor, ensuring timely communication and coordination regarding unit, staffing, rotation, and work-plan changes that impact line assignments, schedules, and staffing rotations. The incumbent works collaboratively with leaders and frontline staff to support operational continuity and effective workforce management.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Women, Children's and Respiratory Program
• Primary Location: Red Deer Regional Hospital
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 04-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 30-NOV-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Women, Children's and Respiratory Program
• Primary Location: Red Deer Regional Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 04-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 30-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Weekends
• Days Off: Other
• Minimum Salary: $31.09
• Maximum Salary: $37.81
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Strong working knowledge of Microsoft Office applications is required. Experience working in a fast-paced, high-pressure environment with competing demands and frequent interruptions is required. Demonstrated excellence in customer service, problem-solving, critical thinking, and interpersonal skills is required. Human Resources experience is considered a strong asset. Fluency in spoken and written English is required. Excellent communication, negotiation, interpersonal, and conflict resolution skills are required. Experience interpreting, applying, and ensuring compliance with collective agreements is required. Demonstrated attention to detail and a high degree of accuracy are required. Proven ability to exercise sound judgment and make informed decisions independently is required.Superior organizational and time management skills, with the ability to effectively prioritize workload, are required.Ability to work under pressure while managing significant mental and visual demands, balancing multiple priorities, and meeting tight deadlines is required.

Preferred Qualifications:

1-3 years of staffing and scheduling experience in a healthcare environment, including proficiency with WFM, is recommended. Previous timekeeping and payroll experience. Knowledge of applicable collective agreements and employee time-reporting codes. A strong understanding of pay premium codes and their impact on payroll, budgeting, and employee benefits.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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