Unit Clerk

Alberta Health Services; Red Deer; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services in Red Deer is seeking a Unit Clerk to provide clerical and administrative support in the Outpatient Department at Red Deer Regional Hospital. This role is the first point of contact for patients, physicians and healthcare team members, ensuring smooth patient flow and accurate scheduling.

Responsibilities include reception, maintaining patient records, transcribing orders, coordinating tests, and handling referrals, with emphasis on confidentiality and patient-centered

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• Previous healthcare clerical experience and work with referrals and work queues required.
• Proficiency with electronic health records and Microsoft Office applications.
• Strong interpersonal, communication, and organizational skills.
• Ability to prioritize workload in a fast-paced environment.
• Demonstrated commitment to patient-centered care and customer service.

Responsibilities

• Provide clerical and administrative support to the Outpatient Department.
• Serve as first point of contact for patients and healthcare team members.
• Coordinate patient flow, appointments, and departmental communications.
• Maintain patient records and charts; transcribe and process physician orders.
• Schedule patient tests and treatments and support unit operations.

Skills

Interpersonal communication

Organizational skills

Microsoft Office

Electronic health records

Education

Grade 12

Unit Clerk course

Tools

Microsoft Office

Electronic Health Records

Job description

The Unit Clerk is responsible for providing clerical and administrative support to the busy Outpatient Department at Red Deer Regional Hospital. This role serves as the first point of contact for patients, physicians, and healthcare team members, ensuring efficient coordination of patient flow, appointments, and departmental communications. The Unit Clerk contributes to a positive patient experience through professional, courteous, and accurate administrative support.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Union: AUPE GSS
• Unit and Program: Outpatients, Surgical Services
• Primary Location: Red Deer Regional Hospital
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 30-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 09-NOV-2026
• Temporary End Date: 29-NOV-2027
• Length of Shift in weeks: 4
• Shifts per cycle: 24
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Outpatients, Surgical Services
• Primary Location: Red Deer Regional Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 30-OCT-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 09-NOV-2026
• Temporary End Date: 29-NOV-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 24
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

Previous healthcare clerical experience and work with referrals and work queues required. Proficiency with electronic health records and Microsoft Office applications. Strong interpersonal, communication, and organizational skills. Ability to prioritize workload and work effectively in a fast-paced environment. Demonstrated commitment to patient-centered care and customer service. Accurate keyboarding and data entry skills. Ability to withstand the physical demands of the job including lifting paper boxes, escorting patients in the department, manual data entry, answering phones with multiple interruptions.

Preferred Qualifications:

Knowledge of medical terminology. Experience in an ambulatory care or outpatient setting. Ability to work independently and collaboratively within an interdisciplinary healthcare team. Strong attention to detail and commitment to accuracy.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.