Administrative Support V

Alberta Health Services; Edmonton; On-site; CAD 43,000 - 52,000; Full time

Job summary

Alberta Health Services in Edmonton is seeking an Administrative Support V to assist the Pediatric Trauma, Surgery and ChildKind program. You will manage complex calendars, communications, meetings, and documentation to support leaders and urgent priorities.

The role requires 5+ years in health-care administration, strong MS Office and ERP tool knowledge, and a commitment to patient-family-centered care within a dynamic hospital environment.

Qualifications

• Completion of post-secondary education (e.g. certificate in office or business administration).
• Minimum five (5) years' experience in a health care-based organization in administrative positions of progressively increasing responsibility.
• Proficiency with MS Office Suite and enterprise systems (WFM, ePeople, RMS, eManager, Markview, iProcurement, iExpense).

Responsibilities

• Coordinate complex calendars, email communications, leadership meetings, presentations, reports, and correspondence.
• Prepare HR and financial documentation, drafting reports and memos, maintaining records.
• Support program initiatives and crisis responses with timely communication and stakeholder coordination.

Skills

Five years health-care admin exp

Advanced MS Office

Education

Post-secondary certificate in office/business administration

Tools

MS Office Suite

WFM

ePeople

RMS

eManager

Markview

iProcurement

iExpense

Job description

Your Opportunity: Administrative support is integral to the operational management of the Pediatric Trauma, Surgery and Child Kind Program. This position provides comprehensive, confidential, and highly organized administrative support to the Patient Care Manager (PCM) and key program leaders, including two Unit Managers (Inpatient and Ambulatory Units), a Clinical Nurse Specialist, a Trauma Coordinator, and a team of Surgery Nurse Practitioners. Working with a high degree of independence and minimal supervision, the incumbent coordinates and manages complex calendars, email communications, leadership meetings, presentations, reports, and correspondence. The role is responsible for preparing HR and financial documentation, drafting reports and memos, maintaining records, tracking operational activities, and supporting program initiatives. As a central administrative resource, the position ensures the efficient flow of information and supports effective decision-making within a dynamic healthcare environment. The incumbent plays a critical role in coordinating urgent and emerging operational priorities, supporting crisis response activities, and facilitating conflict management through timely communication, stakeholder coordination, and the handling of sensitive and confidential information. Sound judgment, professionalism, discretion, and the ability to manage competing priorities are essential to supporting leaders in addressing staffing, patient care, and organizational challenges. The position supports the program's commitment to Patient and Family-Centered Care, Child Kind principles, and Solutions for Patient Safety by promoting respectful communication, collaboration, safety-focused practices, and processes that support positive patient, family, and staff experiences.

Description

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification

Administrative Support V

Union

AUPE GSS

Unit and Program

Pediatric Trauma, Surgery and ChildKind

Primary Location

Stollery Children's Hospital

Location Details

As Per Location

Multi-Site

Not Applicable

FTE

1.00

Posting End Date

14-SEP-2026

Temporary Employee Class

Temp F/T Benefits

Date Available

24-SEP-2026

Temporary End Date

24-SEP-2027

Hours per Shift

7.75

Length of Shift in weeks

2

Shifts per cycle

10

Shift Pattern

Days

Days Off

As Per Rotation

Minimum Salary

$31.09

Maximum Salary

$37.81

Vehicle Requirement

Not Applicable

Required Qualifications

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications

MS Office Suite, WFM, ePeople, RMS, eManager, Markview training, iProcurement, iExpense. Must be able to perform full duties. Minimum five (5) years' experience in a health care-based organization in administrative positions of progressively increasing responsibility required.

Preferred Qualifications

As Required.