Administrative Support IV

Alberta Health Services; City of Leduc; On-site; CAD 55,000 - 75,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV in City of Leduc, Alberta. The role acts as a liaison between LCH and Staffing Services Centre, updating ESP with schedule changes and communicating them according to ESP timelines.

You will meet weekly with Managers and Staffing Services Centre to review shifts, vacancies, and leave reports, and handle timekeeping tasks, including timecards and bank payouts. Strong communication is essential.

Qualifications

• Some post-secondary education is required.
• Experience in timekeeping and payroll processes is preferred.
• Knowledge of collective agreements and pay codes is required.
• Experience in a unionized, health care or 24/7 environment is beneficial.
• Experience with AHS scheduling software WFM is preferred.
• Experience in a centralized Staffing Service Center is a plus.

Responsibilities

• Coordinate with Staffing Services Centre to update ESP and communicate schedule changes.
• Review shifts, vacancies, and leave reports with Managers weekly.
• Perform timekeeping tasks including timecards review and payroll-related entries.
• Assist with vacation requests and staff communications.
• Support office duties such as laminating and preparing educational materials as needed.

Skills

Timekeeping

Payroll

Scheduling coordination

Communication

Organizational skills

Education

Some post-secondary education

Tools

AHS WFM

Job description

The Administrative Support IV serves as a liaison between LCH and the Staffing Services Centre. The Administrative Support Liaison will work collaboratively with the Staffing Service Center to update the Environment for Scheduling Personnel (ESP) with any schedule changes and inform the other party as per established ESP timelines. The Liaison is responsible for communicating any staffing changes requiring adding or removing shifts from the console within the immediate needs window. The Liaison will meet weekly with the Managers and Staffing Services Center to review outstanding shifts, hot spots, assignments, vacancies, and leave reports. The Liaison is responsible for timekeeping tasks including the review of timecards, flowsheet, and entry of bank payouts in timecards. The Liaison will also assist the Managers with the coordination of vacation requests and mutual agreements as well as assisting with communication to staff. Strong communication and interpersonal skills are required. Courteous and pleasant telephone manners and proven organizational skills with the ability to prioritize work with minimal supervision required. Proven reliability and dependability required and the ability to work as a team in a fast-paced environment while adapting to frequent interruptions and shifting priorities. Responsibilities may also include helping with office duties such as laminating, preparing educational packages, answering phones, and faxing as needed.

Description

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

Preferred Qualifications

Timekeeping/payroll experience. Knowledge of applicable collective agreements and pay codes. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software WFM. Current experience working in an AHS centralized Staffing Service Center.