Administrative Support IV

Alberta Health Services (AHS); Red Deer; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services (AHS) is seeking an Administrative Support IV at Red Deer Regional Hospital to maintain department staffing schedules, coordinate regular, relief and vacation coverage, and ensure payroll updates are accurate.

The role requires post-secondary education, proficiency in MS Excel and Word, strong communication, confidentiality, and attention to detail; prior scheduling experience is an asset.

Qualifications

• Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).
• Intermediate level of Microsoft Office required, including Microsoft Excel and Word.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Maintain department staffing schedules including scheduling of regular, relief and vacation.
• Oversee accuracy and submission of updates to the schedule/timesheets and submit corrections for payroll clerks.
• Create master schedule for applicable department(s) ensuring all collective agreement requirements are met.
• Monitor and adjust schedules within guidelines including budget considerations.
• Schedule staff for routine/holiday/sick coverage, considering vacation, appointment, shift trades and personal leave requests.
• Communicate with staff regarding scheduled shifts and other pertinent coverage and scheduling information.
• Respond to routine employee questions in a timely manner and refer unusual requests to Clinical Supervisors as applicable.

Skills

MS Excel

MS Word

Confidentiality

Customer service

Organizational skills

Attention to detail

Critical thinking

Education

Post-secondary education

Job description

Reporting to the Clinical Supervisor in the area, this position is responsible for maintaining department staffing schedules including the scheduling of regular, relief and vacation. Oversees the accuracy and submission of updates to the schedule/timesheets and submits any necessary corrections for the payroll clerks. Department Staffing: Create master schedule for applicable department(s) ensuring all collective agreement requirements are met. Monitor and adjust schedules within applicable guidelines including budget considerations. Schedules staff for routine/holiday/sick coverage taking into consideration vacation, appointment, shift trades and personal leave requests, in compliance with all applicable collective agreements, departmental guidelines and APL policies. May also include on-call scheduling. Adjust schedules (within approved guidelines) as required to meet operational needs and unexpected absences. Communicates with staff regarding scheduled shifts, if applicate, as well as other pertinent coverage and scheduling information. Responds to routine employee questions in a timely manner. Refers unusual requests or questions to Clinical Supervisors as applicable. Liaise with management regarding staff issues reporting unusual incidents to the Clinical Supervisor. Documents and maintain attendance and scheduling records accurately and efficiently. Performs scheduling duties, ensuring accurate entries and approvals for timekeepers. Responds to requests in a timely manner. Other duties as assigned. Professional and ethical responsibility to protect privacy, use confidential information appropriately, and maintain the confidentiality and security of all information related to patients, staff and the business of APL.

Description

As an Administrative Support IV, you will performed advanced administrative or specialized tasks to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Laboratory Specimen Control
• Primary Location: Red Deer Regional Hospital
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 23-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 09-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Laboratory Specimen Control
• Primary Location: Red Deer Regional Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 23-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 09-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications

Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).

Additional Required Qualifications

Intermediate level of Microsoft Office required, including Microsoft Excel and Word. Excellent interpersonal and verbal communication skills. The ability to maintain confidentiality regarding employee issues at all times is required. Strong customer service focus. Excellent organizational skills with good attention to detail and accuracy. Excellent critical thinking skills.

Preferred Qualifications

Previous scheduling creation experiences an asset.

Please note

All postings close at 23:59 MT of the postingend date indicated.

Security Screening

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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