Administrative Operations & Client Support Specialist

GFL Environmental Inc.; Vaughan; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading environmental services company is seeking an Office Administrative Assistant in York Region, Vaughan. The role includes managing customer inquiries, maintaining records, coordinating account setups, and providing administrative support under pressure. Candidates should possess strong customer service experience and computer skills. The company encourages applications from qualified candidates and provides equal opportunities. Proficiency in Microsoft Office suite is essential for effective performance.

Qualifications

• 2–4 years customer service experience in a call center and/or office environment.
• Ability to work without supervision.
• Openness to training and learning about the business.

Responsibilities

• Manage high-volume phone inquiries.
• Maintain accurate records in the Operation Management System.
• Coordinate customer account setups and update schedules.
• Investigate and resolve billing discrepancies.
• Monitor inventory and order supplies.

Skills

Customer service experience

Excellent communication skills

Interpersonal skills

Ability to work under pressure

Multitasking

Education

University degree or College Diploma

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

A leading environmental services company is seeking an Office Administrative Assistant in York Region, Vaughan. The role includes managing customer inquiries, maintaining records, coordinating account setups, and providing administrative support under pressure. Candidates should possess strong customer service experience and computer skills. The company encourages applications from qualified candidates and provides equal opportunities. Proficiency in Microsoft Office suite is essential for effective performance.