Administrative Assistant, Dental

NS Dental Care; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local dental clinic in Canada seeks a motivated individual to coordinate patient information and support staff training. Required qualifications include a secondary school graduation certificate or equivalent experience. Responsibilities include scheduling appointments, maintaining a filing system, and managing office supplies. Ideal candidates will have attention to detail and strong client focus. Join a team that values reliability and initiative in a supportive environment.

Qualifications

• Experience: 1 to less than 7 months in a relevant role.

Responsibilities

• Coordinate the flow of information.
• Interview patients to obtain case histories.
• Open and distribute incoming mail and other materials.
• Schedule and confirm appointments.
• Train staff in procedures and software use.
• Complete insurance and other claim forms.
• Maintain filing system.
• Order supplies and maintain inventory.

Skills

Attention to detail

Client focus

Flexibility

Initiative

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 1 to less than 7 months

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting: Clinic

Responsibilities

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

Supervision: 5-10 people

Additional information

Security and safety: Criminal record check

Transportation/travel information: Public transportation is available

Work conditions and physical capabilities: Attention to detail

Personal suitability: Client focus, Flexibility, Initiative, Organized, Reliability, Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups.

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers