Administrative Assistant - Billings Bridge Dental Centre

123 Dentist Ltd.; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Above-average pay

Medical benefits

Dental benefits

Performance reviews

Cost-of-living adjustments

Education funding

Uniform allowance

Paid health/sick days

Vacation pay after tenure

On-site parking

Team-oriented environment

Job summary

Billings Bridge Dental Centre in Ottawa, ON is seeking a full-time Dental Administrative Assistant to join a well-established team. The role focuses on delivering an excellent patient experience, coordinating treatments, managing schedules, and handling insurance and payments.

You will be part of a supportive, patient-centered practice with growth opportunities. The position offers comprehensive benefits, ongoing education funding, paid sick days, and a commitment to a positive team culture.

Qualifications

• Minimum one year of post-secondary education in dental assisting, office administration, or a related field.
• Minimum one year of relevant administrative or dental office experience.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and thrive in a busy clinical environment.

Responsibilities

• Promoting and coordinating recommended dental treatment
• Scheduling appointments and managing patient flow
• Assisting patients with financial inquiries and dental insurance coordination
• Interpreting insurance information and processing claims
• Receiving and reconciling payments (cash and credit)
• Preparing and maintaining patient documentation
• Confirming appointments and communicating with patients
• Supporting general reception and client care duties
• Assisting with other administrative tasks as required

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking

Education

Post-secondary education in dental assisting, office administration, or related field

One year of relevant administrative or dental office experience

Job description

Billings Bridge Dental Centre is seeking a full-time Dental Administrative Assistant to join our well-established and growing team.

Located in Billings Bridge Plaza, our clinic has proudly served the community for over 40 years. We are committed to providing high-quality dental care in a welcoming, efficient, and compassionate environment. We believe that a positive workplace culture starts with hiring team members who demonstrate professionalism, integrity, and a genuine passion for patient care.

If you enjoy working in a fast-paced environment, take pride in excellent customer service, and are interested in a long-term career in dentistry, we would love to meet you.

What We Offer

• Above-average compensation
• Comprehensive medical benefits
• Full dental benefits
• Annual performance and wage reviews
• Annual cost-of-living adjustments
• Continuing education funding
• Annual uniform allowance
• Paid health/sick days
• Additional vacation pay after two years of service
• Free on-site parking
• Supportive, positive, and team-oriented work environment

Position Summary

As a Dental Administrative Assistant, you will play a key role in delivering an exceptional patient experience. Your responsibilities will include:

• Promoting and coordinating recommended dental treatment
• Scheduling appointments and managing patient flow
• Assisting patients with financial inquiries and dental insurance coordination
• Interpreting insurance information and processing claims
• Receiving and reconciling payments (cash and credit)
• Preparing and maintaining patient documentation
• Confirming appointments and communicating with patients
• Supporting general reception and client care duties
• Assisting with other administrative tasks as required

Qualifications

• Minimum one year of post-secondary education in dental assisting, office administration, or a related field OR
• Minimum one year of relevant administrative or dental office experience
• Previous dental office experience is considered an asset
• Strong communication, organizational, and customer service skills
• Ability to multitask and thrive in a busy clinical environment

Schedule

• 8-hour shifts
• Includes two evenings per week
• Includes one Saturday per month

We are an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities.

Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage.