Dental Admin & Patient Care Coordinator

123 Dentist Ltd.; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Above-average pay

Medical benefits

Dental benefits

Performance reviews

Cost-of-living adjustments

Education funding

Uniform allowance

Paid health/sick days

Vacation pay after tenure

On-site parking

Team-oriented environment

Job summary

Billings Bridge Dental Centre in Ottawa, ON is seeking a full-time Dental Administrative Assistant to join a well-established team. The role focuses on delivering an excellent patient experience, coordinating treatments, managing schedules, and handling insurance and payments.

You will be part of a supportive, patient-centered practice with growth opportunities. The position offers comprehensive benefits, ongoing education funding, paid sick days, and a commitment to a positive team culture.

Qualifications

• Minimum one year of post-secondary education in dental assisting, office administration, or a related field.
• Minimum one year of relevant administrative or dental office experience.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and thrive in a busy clinical environment.

Responsibilities

• Promoting and coordinating recommended dental treatment
• Scheduling appointments and managing patient flow
• Assisting patients with financial inquiries and dental insurance coordination
• Interpreting insurance information and processing claims
• Receiving and reconciling payments (cash and credit)
• Preparing and maintaining patient documentation
• Confirming appointments and communicating with patients
• Supporting general reception and client care duties
• Assisting with other administrative tasks as required

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking

Education

Post-secondary education in dental assisting, office administration, or related field

One year of relevant administrative or dental office experience

Job description

Billings Bridge Dental Centre in Ottawa, ON is seeking a full-time Dental Administrative Assistant to join a well-established team. The role focuses on delivering an excellent patient experience, coordinating treatments, managing schedules, and handling insurance and payments.

You will be part of a supportive, patient-centered practice with growth opportunities. The position offers comprehensive benefits, ongoing education funding, paid sick days, and a commitment to a positive team culture.